Overall, reviewer sentiment towards Jumper Media, a marketing agency, is strongly positive but not without some concerns. Many customers describe significant improvements in their online visibility, increased leads, and praise the team for being knowledgeable and attentive. Repeated mentions of staff members by name (like Kenny, Sonny, and Colton) and strong client recommendations are common. Criticism centers on slower response times for some clients, occasional lack of communication, and rare failures in campaign delivery or onboarding.
The most frequent themes in reviews are measurable improvements in business outcomes—such as better search rankings, more incoming calls, or new clients—alongside ongoing support and proactive education during the service. Customers note professionalism, tailored marketing solutions, and the tangible value add from tools (like the Geo tool). However, negative reviews point out cases of incomplete service fulfillment and challenges with scheduling or communication, especially when onboarding or seeking resolution.
On balance, Jumper Media earns a strong reputation for digital marketing and local SEO services, particularly in their ability to deliver visible results and provide ongoing business support. Despite a small number of vocal negative experiences around reliability and customer service, most clients in regions such as Toronto and beyond see Jumper Media as a professional and effective partner for digital growth.
The most frequent themes in reviews are measurable improvements in business outcomes—such as better search rankings, more incoming calls, or new clients—alongside ongoing support and proactive education during the service. Customers note professionalism, tailored marketing solutions, and the tangible value add from tools (like the Geo tool). However, negative reviews point out cases of incomplete service fulfillment and challenges with scheduling or communication, especially when onboarding or seeking resolution.
On balance, Jumper Media earns a strong reputation for digital marketing and local SEO services, particularly in their ability to deliver visible results and provide ongoing business support. Despite a small number of vocal negative experiences around reliability and customer service, most clients in regions such as Toronto and beyond see Jumper Media as a professional and effective partner for digital growth.
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