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Juko Nail And Skin Rescue Reviews

Rated 4.7 based on 196 Reviews

2130 W Division St, Chicago, IL 60622, United States

Nail Salons

Published on
June 21, 2024
Last updated
June 21, 2024

Reviews Summary

Juko Nail and Skin Rescue enjoys a predominantly positive reputation, with customers showcasing their loyalty and satisfaction through years of patronage. Feedback indicates an overall satisfying customer experience, underscored by the high-quality services delivered by the nail technicians and the personalized attention portrayed. One notable recurring positive theme is the level of professionalism and warmth from the staff, including both front desk personnel and nail technicians. Many reviewers have commended the business for its ability to handle large groups, particularly for wedding-related services, and to offer customized, attentive care per client's needs. However, a concern that has emerged relates to service communication and management. Customers have experienced instances where services were either altered or compromised due to scheduling and timing misunderstandings, leading to a shadow on the salon's communication efficacy with clients. Additionally, the comfort of the salon's seating arrangement has been brought into question, hinting at a possible area for improvement to enhance the overall customer experience.
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What Customers Are Saying About Juko Nail And Skin Rescue?

nail tech always did a great job

able to make a same day appointment

one of the best pedicures

happy with my nails

fave nail place

so very accommodating

appreciate the great care

My nails and the color is so vibrant

fantastic experience

just great

Very unprofessional and poor communication

isn't a single comfortable seat

Trustguide extracts key phrases from reviews about Juko Nail And Skin Rescue and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Juko Nail And Skin Rescue's customers had a positive experience.

Positive
80%
Neutral
10%
Negative
10%

Juko Nail And Skin Rescue Ratings

1

As of Based on 196 revies as of Jun 21, 2024

Juko Nail And Skin Rescue Score

80%

As of Based on 196 revies as of Jun 21, 2024

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Customer Reviews

As of Jun 21, 2024, 196 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Juko Nail And Skin Rescue's publicly available reviews View source

Natalie rated Juko Nail And Skin Rescue 1 stars
3 weeks ago
I have been a customer at Juko for over 7 years..my nail tech always did a great job. Yesterday I went to salon and I supposed to have chrome finish on my nails. I was running 15 min late coming from suburbs, they agreed to take me. My advantage was that I didn’t have to remove any no chip nail polish, so I saved the time on that (probably good 15-20 min). My nail tech did my nails as always and at the end didn’t put chrome.. I asked why and she explained “the front desk girl told her not to do it because of the lack of time”.. here I am thinking, I actually booked longer appointment and I am not getting services I ve booked.. also if you know you are not gonna do chrome why don’t you communicate that with me up front so I choose another nail polish. instead the nail tech told me at the end that she didn’t have time to do that. Very unprofessional and poor communication skills..unfortunately I will not be going back there..

Frequently Asked Questions About Juko Nail And Skin Rescue

Can I book an appointment for a large group at Juko Nail and Skin Rescue?

Yes, Juko Nail and Skin Rescue is known to accommodate large groups, such as for weddings or other special occasions. It is advisable to book well in advance to ensure availability for all members of your party.

Does Juko offer customized nail services?

Juko's nail technicians are praised for their attention to detail and willingness to customize services to the client's desires, including offering color previews before application. However, make sure to communicate your needs clearly and confirm all services upon arrival.

What should I expect in terms of salon comfort?

While the staff at Juko is commended for being friendly and professional, some customers have noted that the seating can be uncomfortable. If seating comfort is a priority for you, you may want to inquire about this aspect before booking your appointment.

About Juko Nail And Skin Rescue

Nail Salons
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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