John Bell & Croyden Reviews

The reviews for John Bell & Croyden indicate a mixed overall company reputation with significant variance in customer experience. Positive interactions are noted, such as prompt service and professional conduct by management when dealing with product issues, as well as specific staff members providing excellent recommendations and advice. However, a concerning number of reviews point towards systemic issues within the pharmacy, including prolonged wait times for prescriptions, unprofessional behavior, and a perceived lack of transparency and accuracy in billing and inventory. Instances of poor customer service, such as staff engaging in personal conversations instead of attending to customers, negatively impact the overall customer experience. Disparities in pricing compared to other pharmacies have been highlighted, and staff not providing adequate assistance or product information further diminish the brand's reputation. It is evident that while some customers have had standout positive experiences, there is a recurring theme of customer service failings that suggest areas for improvement.

Established in 1798, John Bell & Croyden is London's Luxury Pharmacy bringing you the best in Skincare, Health & Wellbeing.