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Jing Fong Reviews

Rated 4 based on 3573 Reviews

380 Amsterdam Ave, New York, NY 10013, United States

Chinese Restaurants | New York, NY

Published on
January 9, 2024
Last updated
March 13, 2024

Reviews Summary

The reviews for Jing Fong on the Upper West Side (UWS) present a mixed picture of customer experience and establishment reputation. The restaurant is frequently praised for its food quality, with particular accolades directed towards the excellent salt-fried pork chop, soup dumplings, shumai, and pan-fried noodles. The less crowded environment compared to their Chinatown location appears to be another positive factor, making the UWS spot a good choice for those seeking a more relaxed dim sum experience. However, concerns have been raised about limited gluten-free options and a narrower menu selection. A consistent trend of fluctuating customer service quality, combined with occasional criticisms of undercooked or bland dishes and perceived overpricing, suggests the UWS location is struggling with consistency in both food preparation and customer care.

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What Customers Are Saying About Jing Fong?

Trustguide uses AI to extract key phrases from reviews about Jing Fong and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Jing Fong's customers had a positive experience.

Positive
Neutral
Negative

Jing Fong Ratings

5

As of Based on 3573 revies as of Jan 09, 2024

Jing Fong Score

As of Based on 3573 revies as of Jan 09, 2024

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Customer Reviews

As of Mar 13, 2024, 3573 customers have reviewed this business and rated it 4 Star out of 5. Trustguide conducted an in-depth analysis of Jing Fong's publicly available reviews View source

Doctor Bo rated Jing Fong 5 stars
3 months ago
Excellent food overall. Was very available for tables on a Tuesday evening. The salt fried pork chop was excellent. The roast pork bun was solid but I wouldn’t get it again. Shumai was excellent as was the soup dumpling. My friend also got the general tsos chicken which was a very good version. Overall a solid dining experience at reasonable prices for nyc. Dietary restrictions: Very little gluten free options. My wife had to get steamed beef and brocolli with white rice for her and the baby.
Kyra rated Jing Fong 5 stars
3 months ago
I have been at the Jing Fong downtown many times, and it’s just amazing, but this one in the UWS is awful and a waste of time and money. The food was poorly cooked, we had grease packages, the beef skewers tasted funny, and it needed to be crispier, the veggie dumplings were bland, and the dough was raw. DONT GO TO THIS LOCATION — MAKE THE TRIP TO DOWNTOWN.
Philip To rated Jing Fong 5 stars
3 months ago
The upper west side location is a great place for dimsum. It is not as crazy crowded as the location in Chinatown and yet the food quality is still excellent. I think this location has a little less variety than Chinatown though. Highly recommended!

Frequently Asked Questions About Jing Fong

Does Jing Fong UWS offer gluten-free options?

The selection of gluten-free options at Jing Fong UWS is limited. Patrons with dietary restrictions may need to choose from a smaller range of dishes such as steamed beef and broccoli with white rice.

How does the Jing Fong UWS location compare to the former Chinatown location in terms of atmosphere and menu variety?

Jing Fong UWS is noted for being less crowded and offers a quieter atmosphere compared to the Chinatown location. However, it offers a more limited variety of dishes and does not feature the traditional cart service typical of some dim sum restaurants.

Is it necessary to make reservations for Jing Fong UWS?

Guests highly recommend making reservations, especially for weekend dining, as the restaurant can get busy. Reservations should be made by phone as email reservations are not assured.

About Jing Fong

Chinese Restaurants

This enormous Cantonese restaurant draws crowds on weekends for dim sum rolled out on carts.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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