
Jennpaintt Nail Lounge Reviews
Rated 4.7 based on 1012 Reviews
Nail Salons in Los Angeles
512 W 7th St, Los Angeles, CA 90014, United States
Published on
March 12, 2024
Last updated
July 10, 2025
JennPaintt Nail Lounge has a collection of reviews that present a mixed yet promising company reputation and customer experience. While there's a strong praise for the lounge's nail treatments, particularly modern gel manicures, which have helped clients achieve sturdy, natural nails, there have been concerns regarding gel manicure durability. Positive feedback emphasizes the professionalism of staff, notably by technicians Jenny and Misa, as well as additional amenities like complimentary beverages. In addressing negative experiences, such as chipping and service clarity issues, the salon has shown a commitment to customer service by actively engaging with feedback and offering corrective measures like their 1-week chip policy and nail care recommendations for future appointments. This adaptive response to customer dissatisfaction suggests a dedication to continuous service improvement. The overall impression indicates that while most experiences are highly positive, pricing and service durability remain areas where customer expectations sometimes clash with the outcomes delivered.
The modern gel manicures are among the most recommended treatments at JennPaintt Nail Lounge due to their positive reception in supporting natural nail growth and strength.
The lounge demonstrates a commitment to resolving issues by offering a 1-week chip policy, inviting clients back to correct any problems, and providing additional services or advice to prevent future issues.
Yes, customers at JennPaintt Nail Lounge have reported enjoying complimentary beverages and other pampering experiences during their nail treatments.
Top Rated Nail Lounge in DTLA Founded by Editorial/Campaign & Celebrity Nail Artist Jenny Nguyen @jennpaintt @jennpaintt_nailloungeSuper FUN 1500+ colorsHealthy NATURAL NAILS Growth and Gel-X Extension SpecialistGel Mani | Dip Powder | Modern Gel | Gel-X Extension | Pedi | Wax | Lash Lift & Extension