JennPaintt Nail Lounge has a collection of reviews that present a mixed yet promising company reputation and customer experience. While there's a strong praise for the lounge's nail treatments, particularly modern gel manicures, which have helped clients achieve sturdy, natural nails, there have been concerns regarding gel manicure durability. Positive feedback emphasizes the professionalism of staff, notably by technicians Jenny and Misa, as well as additional amenities like complimentary beverages. In addressing negative experiences, such as chipping and service clarity issues, the salon has shown a commitment to customer service by actively engaging with feedback and offering corrective measures like their 1-week chip policy and nail care recommendations for future appointments. This adaptive response to customer dissatisfaction suggests a dedication to continuous service improvement. The overall impression indicates that while most experiences are highly positive, pricing and service durability remain areas where customer expectations sometimes clash with the outcomes delivered.

Jennpaintt Nail Lounge Reviews
Rated 4.7 based on 1012 Reviews
512 W 7th St, Los Angeles, CA 90014, United States
Nail Salons | Los Angeles, CA