Hutong London Reviews

TL;DR: Food is decent, but lack of attention to details and finesse of service was disappointing. The food service was very quick, the duck we ordered arrived fresh and warm from the kitchen minutes after the order was placed. The chef prepared the duck slices at the table and the rest of the meat was taken away to be prepared for their second serving of fried duck meat. All of the dishes were delicious. The braised tofu was a bit disappointing, I was expecting a warm dish but it was served at room temperature / slightly cold. Flavour wise it was good, better if it's warm. For the price they were asking for I would have expected better service from the wait team. Dishes were more than once harshly dropped on our table as it arrived - something I wouldn't give it a second thought if it was a local Chinese eatery. At ~£60 per head lunch I'd expect a bit more finesse by the wait staff. The choices of cutleries also seemed odd - a small tapas-sized plate for eating fried rice with chopsticks made it a frustrating experience even for experienced chopsticks-user like myself. Overall, I enjoyed the food, but the service failed to compliment the experience. I would look elsewhere if I'm looking to treat someone to a nice Chinese dining experience.

Fantastic food and attentive staff. Great views. We celebrated a birthday so they brought a candle with desert. We had a great window table with views of the city and sunset. I recommend over the other restaurants at the shard. This was the best experience.