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Huntsman Pest Control
Huntsman Pest Control

Huntsman Pest Control Reviews Summary

Pest Control | London

What do customers say about Huntsman Pest Control?

As of Jan 09, 2024, 542 customers have reviewed this business and rated it 4.7 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Created by
Trustguide AI
Published on
January 9, 2024
Last updated
March 13, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.7
/5
542
reviews
Excellent
Good
Average
Fair
Poor
Customer Satisfaction Rate
Positive
Neutral
Negative
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Huntsman Pest Control's customer reviews analysis

Huntsman Pest Control has garnered mixed reviews, revealing a varied customer experience that impacts its overall reputation. On one hand, there are multiple commendations for rapid, helpful, and professional service, especially applauding specific team members for their thoroughness, 24-hour availability, and detailed explanations during service calls. These positive experiences often emphasize a complete solution, noting the company's diligence in identifying entry points and sealing them to prevent re-infestation. Conversely, some negative reviews highlight significant customer dissatisfaction, citing issues such as ineffective treatments, inadequate follow-up service, and poor response to warranty claims. A few customers also express frustration over the company's perceived indifference to ongoing problems, even as pests persist or worsen after treatment. These negative experiences, especially involving cases where the situation deteriorated post-service, are concerning and suggest inconsistencies in service quality and customer support.

Positive Feedback

Many customers report highly satisfactory experiences with Huntsman Pest Control, valuing their professionalism and effectiveness. The speed of response is often lauded, with several reviewers appreciating quick turnarounds for both initial visits and follow-ups. The company's round-the-clock availability has also been highlighted as beneficial. Professionalism is a consistent theme, with customers noting team members are well-prepared, informative, and thorough in their approach, which includes inspecting and sealing potential entry points. The use of appropriate PPE and equipment further instills customer confidence. The pest control solutions provided by the Huntsman team seem to be effective, with several customers attesting to the resolution of their pest issues after the company's intervention.

Concerns and Threads

However, a subset of reviews sheds light on less favorable experiences with Huntsman Pest Control. A significant concern among these customers is the efficacy of the provided solutions, with complaints regarding inappropriate trap sizes and poor-quality sealing materials, leading to recurring pest problems. The lack of responsive customer service exacerbates these issues, especially when warranty coverage is involved. Customers report difficulty in getting the company to address ongoing issues or to provide remedial support without additional charge after an initial treatment has failed. These shortcomings suggest that while some aspects of the company's service are satisfactory, there are critical areas where improvement is needed to ensure consistent quality and customer satisfaction.

Frequently asked questions about Huntsman Pest Control

What kind of pest control solutions does Huntsman Pest Control offer?

Huntsman Pest Control offers various pest control solutions, including baiting, trapping, and sealing entry points for rodents and other pests. Their services often include a thorough inspection, treatment application, and follow-up visits.

Does Huntsman Pest Control offer any warranty on their services?

Yes, Huntsman Pest Control does offer a warranty on their services. However, it is important for customers to understand the terms and conditions of the warranty, as there are reports of challenges regarding warranty claims and service responsiveness.

Are Huntsman Pest Control technicians equipped with proper safety gear?

Yes, Huntsman Pest Control technicians are reported to arrive well-prepared with appropriate personal protective equipment (PPE) and gear, which customers have cited as a positive aspect of their service.

Recent customer reviews and testimonials for Huntsman Pest Control

Huntsman Pest Control
Tara Obasanjo
5-Star
a week ago
I am extremely happy with the work that Johnny and Julian have done - the whole Huntsman team have been incredibly helpful, kind and understanding to our situation. Absolutely incredible work. Thank you!
Huntsman Pest Control
izaskun salt jauregui
5-Star
a month ago
We hired this company to get rid of a problem with squirrels inside our house. They came, assessed and proceed to solve. The solution consisted on bait and traps. Little did we know that the traps were too small for the squirrels and a couple of days later, we found ourselves having to free a trapped squirrel still alive from the eaves! When we called them back, we were told that these things happened. They came back for the traps and that was it. Silence. After some time, we heard noises again so we contacted the company. Nothing. We were still under warranty. We kept trying to get a response without luck. We provided evidence of what was going on and again, silence. Eventually we were told to provide evidence!!. By the time the company review it and requested more, the warranty expired. Not only we still have a problem but we have lost money and time. I will not recommend ever this company to anybody!
Huntsman Pest Control
Leandro Ezequiel Miranda
5-Star
a month ago
We needed to get rid of a rats and mice problem in our kitchen and they did a great job. In less than 1-2 hrs they checked every single spot where rats/mice could be getting in, prepared the traps and poison and everything worked perfectly. They came in 10 days later again to close all those holes and gaps in the floor/walls and we didn't have any problem again. The service is highly recommended and they were very professional. Thanks! Services: Home inspection, Rodent extermination
Read all reviews

About Huntsman Pest Control

Pest Control

Huntsman is a London based fast growing Pest Control Company. We provide a range of high technology Pest Control of services. Our highly trained team developed the best experience, strategy and techniques in the industry which allows us to provide to our customers an outstanding pest management service and custom. We guarantee 100% quality, protection and treatments, and the most effective Pest Control services in London.We understand the stress and struggle of our customers who find pests in their houses or business place, that's why our highly trained technicians in pest control are here to serve you and to protect your wellbeing.

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