Orkin Reviews

The overall sentiment regarding Orkin pest control services is mixed. Several reviewers highlight positive experiences with specific technicians, naming individuals like Harris, Bryce, Amanda, Joshua, and Mathew for their professionalism, knowledge, and ability to communicate well with customers. Punctuality, care in explaining processes, and approachable behavior are frequently praised. However, there are also significant criticisms about work quality, value for money, and responsiveness to complaints.

Common themes across reviews include the professionalism and expertise of individual Orkin staff, as well as detailed, reassuring communication during home visits. Customers regularly point out the empathy of technicians in handling sensitive pest or animal situations and appreciate comprehensive explanations of service steps. On the negative side, some customers express frustration with insufficient follow-up, unresolved issues, or feeling overcharged for services lacking in thoroughness.

Overall, Orkin’s reputation is characterized by standout, knowledgeable technicians who build trust with customers, but persistent concerns regarding consistency and value affect the company’s standing. Orkin retains strong advocates who value staff expertise, but its reputation in the region is challenged by complaints of communication issues and dissatisfaction with remediation processes.

Orkin is a pest control company specializing in the assessment, treatment, and prevention of pest infestations in residential and commercial settings. The company employs licensed technicians who perform in-person visits to inspect, diagnose, and address a variety of common pests and wildlife-related problems for clients.

Orkin operates through scheduled appointments, where technicians assess the property, consult with clients, and deliver tailored pest management treatments. Services often include detailed explanations of procedures, hands-on removal or remediation, and follow-up visits as needed. Communication with customers occurs both prior to, and during, service to clarify steps and expectations.