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Houston Zoo Reviews

Rated 4.6 based on 37444 Reviews

6200 Hermann Park Dr, Houston, TX 77030, United States

Landmarks | Houston, TX

Published on
March 14, 2024
Last updated
March 14, 2024

Reviews Summary

The Houston Zoo maintains a generally positive reputation among visitors, as evidenced by the array of latest reviews. Most patrons praise the zoo for its vast array of animals and exhibits, cleanliness, and family-friendly amenities including a variety of activities beyond animal exhibits, like train rides and playgrounds. The recently introduced Galapagos Islands exhibit has received specific commendation, suggesting that new features continue to enhance the visitor experience. However, a recurring theme in the feedback is the challenge of parking, mainly on holidays and peak visiting days, hinting at accessibility issues that could affect satisfaction. The consensus also points out the high costs of food and beverages, a common critique for similar venues. While the presence of educational content and the location's convenience—situated within Hermann Park and close to other attractions—contribute to the zoo's appeal, these operational areas appear to be opportunities for improvement.
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What Customers Are Saying About Houston Zoo?

Trustguide uses AI to extract key phrases from reviews about Houston Zoo and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Houston Zoo's customers had a positive experience.

Positive
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Houston Zoo Ratings

5

As of Based on 37444 revies as of Mar 14, 2024

Houston Zoo Score

As of Based on 37444 revies as of Mar 14, 2024

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Customer Reviews

As of Mar 14, 2024, 37444 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Houston Zoo's publicly available reviews View source

Sherman On rated Houston Zoo 5 stars
4 days ago
This is definitely a family favorite. It’s a very clean zoo. I feel like they have a variety of animals. Parking is free. Be aware that parking on some days might be tough. It gets very heavily visited on those holidays, and the traffic in and out could take awhile. Be patient. There are a variety of activities beyond the animal exhibits like train ride, merry-go-round and playground. I’d recommend getting the family pass so you can take your time visiting a little bit at a time.
Eatable Media rated Houston Zoo 5 stars
4 days ago
Great zoo to visit if you are in Houston! Lots of exhibits and fun things to look at! The entry price is reasonable and we got the extra ticket for the dinosaur attraction that is seasonal. Great for small children. Lots of walking, but plenty of places to sit and rest. There are food and snack options but a little pricey and just ok. I think they could expand the food options tremendously and probably make a killing with revenue. Things to consider: the zoo is located in the museum district just a short walk from the natural history museum which is another great place to visit, but parking is terrible. Get there early or be prepared to have to drive around quite a bit to find parking. You can park at the museum parking garage but that runs about $30. I like to take a ride share if possible. Traffic is bad everywhere in Houston so it is what it is.
Scott Eugene rated Houston Zoo 5 stars
4 days ago
Fun zoo prices aren’t too high fun for the family and even for a date. The animals are easy to see and don’t have to spend your all time searching for them. Information and educational. OK loved it. Holiday lights is a little boring but fun experience at least once I like the reptile house nice selection of snakes and spiders. I haven’t seen the new Galapagos exhibit yet, but I’m excited to go soon to experience.

Frequently Asked Questions About Houston Zoo

Is it recommended to buy a membership for frequent visits to the Houston Zoo?

Yes, many visitors recommend purchasing a family pass or annual membership for frequent visits, as it allows guests to explore the zoo at their leisure and can be more cost-effective.

Does the Houston Zoo have ample parking, and is it free?

The Houston Zoo offers free parking, with several parking lots available to visitors. However, on peak days and holidays, parking can become congested, so arriving early or utilizing ride-sharing services is advisable.

Are there any recommended times or strategies to avoid the crowds when visiting the Houston Zoo?

To avoid crowds, visitors suggest visiting on weekdays or arriving early. It is also beneficial to plan visits during cooler months when animals are more likely to be active and visible.

About Houston Zoo

Landmarks
Visitors can see 6,000+ animals in natural, habitat-style exhibits & watch daily care & feedings.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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