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Highview Garage

Highview Garage Reviews Summary

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Car Garages | London

Coppetts Centre, N Circular Rd., London N12 0AJ

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Highview Garage?

As of Mar 13, 2024, 642 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Highview Garage's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
January 10, 2024
Last updated
March 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Highview Garage's customers had a positive experience.

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Highview Garage's customer reviews analysis

The synthesis of recent customer feedback for Highview Garage reveals a solid reputation characterized by consistent quality, reliability, and excellent customer service. Many reviews make special mention of the garage's ability to offer high-quality services on short notice, especially around busy periods such as the holiday season. The ability to rapidly deliver services at a fair price suggests efficient operation. A significant number of customers identify as long-term patrons, some spanning over thirty years of service, which serves as a testament to sustained service quality and customer trust. In matters of skill, Highview’s team is commended for their expertise, particularly in complex areas such as electric car maintenance. The garage appears to operate with a high degree of transparency and honesty, seen both in their willingness to explain technical information to less knowledgeable clients and in refraining from exploiting customers by performing only necessary repairs without overcharging.

Positive Feedback

Highview Garage's positive reputation is underpinned by noteworthy attributes such as professionalism, trustworthiness, and customer-oriented service. Customers regularly highlight the staff's friendly and approachable demeanor, which plays a crucial role in providing a comfortable environment, especially for those who feel anxious about car maintenance. Highview's commitment to fair pricing without taking advantage of customers' limited automotive knowledge is lauded across reviews. Moreover, particular praise is given to their responsive service and willingness to accommodate urgent repairs. The garage's ability to adeptly handle modern vehicles, including electric cars, illustrates their adaptability and technical competency. Overall, the sense of a customer-centric approach, coupled with fair value and technical expertise, speaks to the positive aspects of Highview Garage's customer feedback.

Concerns and Threads

While the vast majority of the feedback about Highview Garage is positive, the dataset provided does not contain explicit negative customer experiences. Given this constraint, it is not possible to highlight key negative aspects of customer feedback as no such instances have been reported in the provided reviews. Prospective analyses could benefit from a broader dataset that might include any criticisms or areas where customers feel improvements could be made. This would allow for a more balanced assessment of service areas that require attention and further development.

Frequently asked questions about Highview Garage

Can Highview Garage handle maintenance and repairs for electric cars?

Yes, Highview Garage has received positive reviews for their knowledge and handling of electric cars. They are able to explain related technical details clearly to customers and provide fair-priced and commendable service.

Is Highview Garage considered trustworthy for someone with limited car knowledge?

Definitely. Highview Garage is consistently praised for honest communication, fair pricing, and for being particularly helpful to customers who lack extensive knowledge of car mechanics, including offering explanations without exploiting their customers' lack of expertise.

How does Highview Garage accommodate urgent service requests?

Highview Garage demonstrates a strong willingness to support customers with urgent requests, as seen in their ability to provide quality service on short notice and in their efforts to resolve pressing issues rapidly.

Recent customer reviews and testimonials for Highview Garage

Highview Garage
Jamie Glazer
5-Star
2 weeks ago
Always top quality service at Highview. Been coming here for years and they are the best garage around. They sorted me a Gold Service on short notice in the run up to Christmas and got the work done really quickly for a fair price. Can’t recommend enough!
Highview Garage
Ella Mai Gee
5-Star
a month ago
Had such a great experience time and time again with this garage! I am very new to being a car owner and don’t know a huge amount. They are always so good at explaining everything to me and not taking advantage of how little I know. Would highly recommend to everyone but especially for any women a bit nervous to take their car to a garage, they’ve been so nice
Highview Garage
Tahir Erdoğan
5-Star
a month ago
I've visited them twice, and both experiences were commendable. The first time, they provided a fair price and delivered excellent service. On the second visit, they addressed a minor issue without charging me. A trustworthy place for car repairs
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Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.8
/5
642
reviews
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