Hammonds Reviews

Overall, customer sentiment towards Hammonds’ fitted furniture service is mixed, with both strong positive endorsements and notable criticisms. Reviewers frequently highlight positive staff interactions, punctuality, and workmanship, mentioning specific employees such as Marcel and Anne as standout representatives. However, significant frustrations are also reported, particularly concerning delays in installation, unresponsive customer service, and unresolved post-installation issues, some of which affected customer wellbeing and convenience.

Common feedback includes praise for Hammonds’ showroom experience—especially in Bromley—for its ability to help customers assess products firsthand. Many valued the staff’s detailed guidance and efficiency during both design consultations and fitting appointments. Yet, several reviewers described challenges with follow-up, including long wait times for repairs, communication barriers, and completion delays, which can negatively impact overall satisfaction.

Overall, Hammonds is regarded as a company that delivers strong personal consultation and quality design in London and nearby regions, but reliability after installation appears inconsistent. The reputation is defined by excellent in-store interactions and dedicated fitters contrasted by administrative and communication shortfalls that affect long-term trust for fitted furniture customers.

Hammonds designs, manufactures, and installs custom fitted furniture, specializing in bedroom wardrobes and storage solutions. The company operates physical showrooms, such as in Bromley, and offers consultations on style, materials, and space optimization to help customers make informed product choices.

Hammonds manages product delivery, installation, and post-sale service through their own staff and subcontracted fitters. Clients can book in-store appointments, interact with design consultants, and arrange home visits for measurements. The process covers initial planning, order fulfillment, installation, and aftercare support for fitted furniture projects.