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Hammond Cars Reviews

Rated 4.6 based on 867 Reviews

William Frost Way, Costessey, Norwich NR5 0JS

Car Dealerships Norwich

Published on
August 23, 2025
Last updated
August 23, 2025

Reviews Summary

The overall sentiment toward Hammond Cars appears very positive, with reviewers commending the dealership's relaxed approach and absence of pressure during the buying process. Specific staff members, notably Adam and Alfie, receive frequent praise for their helpfulness and transparency, making the car purchasing experience smooth and stress-free. A minor note of dissatisfaction is observed regarding price negotiation, but most feedback commends fair and reasonable pricing.

Common themes include no-pressure sales tactics, patience during decision-making, and thorough assistance in test drives and vehicle selection. Customers highlight clear explanations of finance options and the professionalism displayed by multiple team members. Notably, the team’s sensitivity to customer needs—such as accommodating a child with sensory sensitivities—was mentioned positively. Pricing is regularly perceived as fair, if inflexible.

Based on reviewer feedback, Hammond Cars is regarded as a reliable and professional used car dealer in Norwich. The reputation is strengthened by stress-free processes, repeat recommendations, and smooth experiences across multiple transactions, indicating a consistent, locally recognized customer-oriented approach.
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What Customers Are Saying About Hammond Cars?

absolutely amazing! Very helpful

Great service from start to finish

attentive and kind and awnsered all our questions

smooth and straightforward

the process has been flawless

helpful and friendly and put no pressure

very professional. Very good service

really helpful and not pushy

very helpful (2016 Fiat 500)

very accommodating and professional

Trustguide extracts key phrases from reviews about Hammond Cars and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Hammond Cars's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Hammond Cars Ratings

5

As of Based on 867 revies as of Aug 23, 2025

Hammond Cars Score

100%

As of Based on 867 revies as of Aug 23, 2025

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Customer Reviews

As of Aug 23, 2025, 867 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Hammond Cars's publicly available reviews View source

Dorina Szeles rated Hammond Cars 5 stars
a week ago
Great experience! We were never pressured into buying any cars. We could do everything in our own time. We visited a couple of times and ended up finding our dream car. Adam was absolutely amazing! Very helpful and easy to talk to. Give him a raise!!! :)
will easter rated Hammond Cars 5 stars
a month ago
Great service from start to finish, easy to test drive & buy. They let me & my wife test drive the car without company & allowed us as long as we needed. I did not feel pressured & I was able to drive the car away within 24 hours of first viewing, this would have been even sooner if we didn’t arrive at 3pm on Sunday.
Marc Baldry rated Hammond Cars 5 stars
a month ago
Adam was super helpful in selling us the Nissan Leaf today. He was attentive and kind and awnsered all our questions. After spending 2.5hrs trying many different cars, which Adam helped with relentlessly. The finance was super quick and setting everything up was painless. Thanks Adam, we really appreciated how smooth you made it.

Frequently Asked Questions About Hammond Cars

Can I test drive a car without feeling pressured to buy?

Yes, many reviewers state they were able to test drive vehicles at Hammond Cars without any sales pressure. Customers note staff allowed them to take their time and make decisions at their own pace.

Are Hammond Cars staff helpful with providing information and finance options?

Staff are frequently described as professional, helpful, and transparent. Customers appreciate detailed explanations on vehicles and finance options, with clear communication throughout the process.

Is price negotiation possible at Hammond Cars?

Some reviewers mention that Hammond Cars usually maintains fixed prices, with limited movement during negotiation. However, pricing is described as fair and reasonable relative to the quality of the vehicles offered.

About Hammond Cars

Car Dealerships
Hammond Cars is a used car dealership specializing in the sale of pre-owned vehicles. The company operates in the automotive retail industry and serves customers directly through its physical location, facilitating both viewing and test-driving of cars before purchase.

The dealership manages all aspects of the vehicle purchasing process, including customer inquiries, test drives, financing options, and finalizing sales. Transactions are completed on-site with staff guiding customers step by step, providing support in evaluating car options and handling all required paperwork.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.