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Hakkasan Hanway Place Reviews

Rated 4.3 based on 2066 Reviews

8 Hanway Pl, London W1T 1HD

Chinese Restaurants | London

Published on
January 15, 2024
Last updated
March 13, 2024

Reviews Summary

Customer evaluations of Hakkasan Hanway Place present a dual perspective on the establishment's reputation and customer experience. While many find the culinary offerings to be superb, with particular praise for the dim sum and innovative dishes, there are notable shortcomings, especially when it comes to accommodating young families. The lack of baby-friendly facilities has been a point of contention for patrons with infants. Furthermore, some customers found the food lacking in flavor, notably the dishes that were supposed to be spicy. In contrast, the restaurant's ambiance receives mixed reviews; while some appreciate the exclusivity and quality service, others criticize the poor lighting and loud music which lessens the expected Michelin-starred dining experience. The overall sentiment suggests satisfaction with the culinary delights and the service, but the environment and family accommodations detract from the total dining experience.

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What Customers Are Saying About Hakkasan Hanway Place?

Trustguide uses AI to extract key phrases from reviews about Hakkasan Hanway Place and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Hakkasan Hanway Place's customers had a positive experience.

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Hakkasan Hanway Place Ratings

3

As of Based on 2066 revies as of Jan 15, 2024

Hakkasan Hanway Place Score

As of Based on 2066 revies as of Jan 15, 2024

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Customer Reviews

As of Mar 13, 2024, 2066 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Hakkasan Hanway Place's publicly available reviews View source

Hazik Anwar rated Hakkasan Hanway Place 3 stars
a month ago
I came here with my wife and baby but much to my surprise, there were not really any accommodations for babies for example basic things like there were no baby chairs, changing facilities, etc - slightly disappointing considering the cost of everything but nonetheless the restaurant itself was very nice and clean. The staff were very attentive and looked after us well for the most part but the food was a little bit too bland for my liking, even the 'spicy' options were very quite bland and lacked flavour. Overall, we enjoyed a nice evening out but considering how much we paid for the night, I'm not quite sure I would do it again here for the foreseeable future.
Alex rated Hakkasan Hanway Place 3 stars
3 months ago
We tried the Taste of Hakkasan menu and it was a great choice. The dim sum is amazing. I'd say order it twice instead of sharing. The salad was okay, but the dim sum was way better. For the main dishes, we had beef and pork. Both were really good and had a tasty sauce. It was nice to have the real deal that other places try but can't quite get right. The rice was also great. You get a pot of rice and some asparagus, but I wish there was more rice. A couple of things to know: the restaurant is in a basement and you have to go down a kind of sketchy alley to find it. At first, I thought we were lost until I saw the menu on the wall. Inside, it's really dark. Each table has a bright light, but the rest is dark. The waiters wear dark clothes and surprised me a couple of times.
James Stein rated Hakkasan Hanway Place 3 stars
3 months ago
Truly superb Chinese food. Each dish is fresh and flavorful. Fantastic bar - the Golden Empress is a special and shouldn’t be missed. Beats anything in the US without a doubt. A wonderful experience.

Frequently Asked Questions About Hakkasan Hanway Place

Does Hakkasan Hanway Place provide accommodations for dining with infants?

Hakkasan Hanway Place has received feedback that it currently does not have baby-friendly amenities such as baby chairs or changing facilities.

What are the standout dishes at Hakkasan Hanway Place according to recent reviews?

Guests have highly praised the dim sum and the Taste of Hakkasan menu. The beef and pork main dishes, as well as the spicy prawns, have also received commendations for their quality and taste.

Can guests expect a quiet and intimate dining atmosphere at Hakkasan Hanway Place?

While the service and interior design aim for a five-star experience, some guests have found the restaurant to be too crowded and noisy, with music levels and lighting that may not contribute to a tranquil and intimate dining atmosphere.

About Hakkasan Hanway Place

Chinese Restaurants

Dim sum, Modern Cantonese delicacies and signature cocktails in artfully lit designer surrounds.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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