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Griffith Observatory Reviews Summary

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Landmarks | Los Angeles, CA

2800 E Observatory Rd, Los Angeles, CA 90027, United States

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Griffith Observatory?

As of Mar 14, 2024, 12779 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Griffith Observatory's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 14, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
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Published on
March 14, 2024
Last updated
March 14, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Griffith Observatory's customers had a positive experience.

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Griffith Observatory's customer reviews analysis

Griffith Observatory garners positive reception from visitors, with its numerous informative displays, free entry, and stunning views, especially of the Hollywood sign and Los Angeles skyline, being notable highlights. Customers appreciate its educational value, planetarium shows, and the availability of staff and volunteers providing assistance. While the observatory offers an enriching experience for both children and adults, it is not without its logistical challenges. The primary downside reported by visitors is the parking situation, with many finding the lots full and some opting to park further away or use alternative transportation methods. Additionally, the crowd size can detract from the enjoyment of some guests, due to the overwhelming number of visitors at times. The overall customer experience at Griffith Observatory is greatly influenced by these factors, and while the educational and aesthetic aspects receive acclaim, the operational aspects, particularly parking and crowd management, present areas for improvement.

Positive Feedback

Visitors to Griffith Observatory are consistently impressed by the quality and range of the exhibits on offer, the professionalism and friendliness of staff and volunteers, as well as the overall educational experience. The observatory provides an affordable outing, as admission is free of charge and only the planetarium requires a paid ticket. Moreover, guests are captivated by the panoramic views of the city and the Hollywood sign, adding to the appeal of the visit. The venue is described as expansive and accommodating to a diverse audience, from astronomy enthusiasts to families, with engaging activities such as live narrated planetarium shows. Positive experiences are also shaped by the observatory's integration with nature, offering outdoor terraces and access to hiking trails, which enhance its draw as a multifaceted destination.

Concerns and Threads

Despite the many positive aspects, Griffith Observatory's reputation among some customers is marred by the parking situation, which has been described as challenging due to limited availability and a costly hourly rate. This often necessitates parking at a distance and taking a shuttle to the observatory, or arriving extremely early to secure a spot. Visitors also note the influx of large crowds, which can detract from the experience by causing congestion and making it difficult to fully enjoy the offerings. Although the crowd issue appears to be partly a testament to the observatory's popularity and appeal, it remains a significant concern, with patrons recommending transit options or hiking as alternative means to reach the destination and avoid parking stress.

Frequently asked questions about Griffith Observatory

Is parking easily available at Griffith Observatory?

Parking at Griffith Observatory is limited and fills up quickly, often resulting in visitors parking at a distance and taking a shuttle. It's recommended to arrive early or consider alternative transportation such as public transit, ride-sharing, or to hike.

Are there any costs associated with visiting Griffith Observatory?

Admission to the observatory and grounds is free. However, there is a fee for planetarium shows and parking, where the charge is $10 per hour.

Is Griffith Observatory suitable for children?

Yes, the observatory offers numerous educational exhibits and activities that are enjoyable for both children and adults, including weighing themselves on various planets and free entry for the observatory's grounds and museum.

Recent customer reviews and testimonials for Griffith Observatory

Griffith Observatory
Carina Jahn
5-Star
2 days ago
This is a wonderful place to visit. There are so many informative displays and it is just pleasant to walk around both inside as well as outside. The views from here are amazing and you can get some great photos of the surrounding hills and the Hollywood sign. I visited for the first time a few weeks ago and I would highly recommend it. My friend and I stayed an hour and had a nice time walking around.
Griffith Observatory
Amalina Ariffin
5-Star
a month ago
The observatory is a beautiful park which has an amazing view of LA sunset. However, the crowd felt really overwhelming and took out a lot of the enjoyment for me. The parking lot gets filled so fast we decided to take the parking lot further than the one by the observatory, the walk wasn't too bad. Perhaps the influence of La La Land is too strong but I'm glad I got to go at least once.
Griffith Observatory
Lauren (Rose)
5-Star
a month ago
This really is a spectacular place. It’s a must see on your list. The grounds and museum are free, planetarium requires paid tickets, you can purchase on premises. The museum itself is very expansive with many exhibits, could easily spend a few hours here. Plenty of staff and volunteer workers who are friendly and knowledgeable. Many outdoor terraces to see the city below, also hiking trails in and all around if wanting to walk around. There is a cafe as well. You can pay to park $10/hr at the top. I recommend free parking in the lower grounds and taking the bus, busses run frequently. Check the times for the telescope 🔭 you’ll want to be sure to get a look through
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Overall Rating

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Overall Rating
4.7
/5
12779
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About Griffith Observatory

Landmarks
This art deco landmark from 1935 features a high-tech planetarium, public telescopes & city views.
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