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Green Earth Pest Control, Inc.

Green Earth Pest Control, Inc. Reviews Summary

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Pest Control | New York, NY

33 W 19th St 4th floor, New York, NY 10011, United States

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Green Earth Pest Control, Inc.?

As of Mar 13, 2024, 126 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Green Earth Pest Control, Inc.'s publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
January 19, 2024
Last updated
March 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Green Earth Pest Control, Inc.'s customers had a positive experience.

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Green Earth Pest Control, Inc.

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Green Earth Pest Control, Inc.'s customer reviews analysis

Green Earth Pest Control, Inc. receives predominantly positive feedback from customers, highlighting a sustained reputation over many years. The company is commended for its professionalism and thoroughness in service delivery. There is a strong emphasis on the technical skills and knowledge of the team, particularly seen in mentions of specific technicians by name, signifying personalized and memorable service experiences. The praise for office staff further represents an overall efficient and pleasant customer interaction. However, there are isolated instances of dissatisfaction, particularly around the hurried service from a technician and preferences in pest control methods, indicating slight variances in service consistency and expectations.

Positive Feedback

Key positive aspects mentioned in the customer reviews are the professionalism and skill level of Green Earth Pest Control's technicians, with specific commendations directed towards professionals named Will and Glenn for their expertise. Reviewers unanimously appreciate on-time arrivals, thorough work, and the technicians' willingness to explain treatments and follow-ups to clients. The customer experience is characterized by kindness and professionalism from both field technicians and office personnel, which encourages strong recommendations and long-term loyalty. Furthermore, customers appreciate the environmentally conscious approach of the company, noting the 'low chemical footprint' in pest management, and effective resolution of variety of pest issues, from rodents to insects.

Concerns and Threads

While most feedback is positive, some customers point out areas where Green Earth Pest Control can improve. A few concerns revolve around the speed and thoroughness of the service provided. One customer recounts an experience where the service felt rushed, and the technician was not as attentive to the specific needs of the job, leading to a follow-up visit to finish the job. Another concern relates to the techniques used for rodent extermination and the exclusion of certain trapping methods for larger mice, which could suggest a need for broader methods or clearer communication on services offered.

Frequently asked questions about Green Earth Pest Control, Inc.

Can I expect Green Earth Pest Control to arrive on time for scheduled services?

Yes, customer reviews frequently mention the punctuality of Green Earth Pest Control technicians for scheduled extermination services.

How flexible and accommodating is the office staff at Green Earth Pest Control?

The company's office staff, including those named Chelsea and Kery, have been praised for being professional and accommodating, indicating that customers can expect a high level of service and flexibility when dealing with them.

Does Green Earth Pest Control offer environmentally-friendly pest control solutions?

Yes, customers have noted that Green Earth Pest Control provides effective pest control while maintaining a 'low chemical footprint,' which suggests that the company offers environmentally-conscious pest control solutions.

Recent customer reviews and testimonials for Green Earth Pest Control, Inc.

Green Earth Pest Control, Inc.
Nadia Carter
5-Star
a month ago
I have been using Green Earth Pest Control for at least 10 years. All of the techs are kind, professional, and thorough. I recommend them when anyone asks for an exterminator. Additionally, anyone I speak to in the office are professional and accommodating. Especially Chelsea and Kery.
Green Earth Pest Control, Inc.
Debra F
5-Star
3 months ago
I have used Green Earth for greater than 7 years. I am extremely happy with the services they provide and the professionalism. Will is great and exceptionally skillful and knowledgeable. Highly recommend Green Earth to keep the bugs at bay. Services: Spider extermination, Bug & insect extermination
Green Earth Pest Control, Inc.
Marc James
5-Star
2 months ago
My experience with this team is always professional. Recently I have determined that the degree of professionalism is directly related to the Representative who shows up at your house. This year I had my seasonal mouse incursion as the weather begins to get cold. And as usual, I called Green Earth to solve the problem. The first representative to come moved very quickly, in my opinion, too quickly. At the end of the first hour, I realized that he was trying to be done in an hour. That was not something I had asked for and I’m not sure where he got that idea. When I asked if he had baited the cellar, he told me he was at the end of his hour, and he would do what he could in the last minutes, but that he had other appointments. That was not the experience I had previously had with Green Earth. Three weeks later, I had to ask a second representative to come out and fill the gaps left by the first gentleman’s service. Service: Rodent extermination
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Overall Rating

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Overall Rating
4.7
/5
126
reviews
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About Green Earth Pest Control, Inc.

Pest Control

Welcome to Green Earth Pest Control, your trusted source for highly effective pest control services. Our friendly Staff and Service Specialists will provide you with the finest care for your home and business needs.

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