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Graham J Clegg Funeral Services
Graham J Clegg Funeral Services

Graham J Clegg Funeral Services Reviews Summary

Funeral Directors | Liverpool

What do customers say about Graham J Clegg Funeral Services?

As of Feb 24, 2024, 40 customers have reviewed this business and rated it 4.9 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Verified by
Souad Boumerar
Published on
February 24, 2024
Last updated
March 13, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
Positive
Neutral
Negative
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
40
reviews
Excellent
Good
Average
Fair
Poor
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Graham J Clegg Funeral Services's customer reviews analysis

Graham J Clegg Funeral Services maintains a high reputation marked by professionalism, empathy, and personalized care as reflected in recent customer reviews. Clients repeatedly praise the staff's ability to deliver tailored funeral services during emotionally challenging times, underscoring the company's commitment to respect, dignity, and attentiveness to detailed requests. The consistent recognition of the staff, particularly individuals named Alan and Sarah, indicates a strong personal connection and satisfaction with the service provided. Efficiency, prompt communication, and comfortable guidance through the logistical aspects of funeral arrangements appear to be key strengths of the company, contributing to a comforting customer experience. The absence of negative feedback within the presented reviews suggests that clients have largely positive impressions and experiences, potentially reflecting a comprehensive approach to service quality by Graham J Clegg Funeral Services.

Positive Feedback

Customers of Graham J Clegg Funeral Services express profound gratitude for the personalized, compassionate services during their times of bereavement. Many reviewers highlight the team's sensitivity and support, which seem to be integral to the company's service framework. The attention to detail, from arranging beautifully decorated woven baskets to ensuring that all wishes of the departed are fulfilled, are noted fondly by clients, emphasizing the bespoke nature of the services provided. The exemplary professionalism and the team members' willingness to go above and beyond are recounted frequently, with specific commendations for staff named Alan and Sarah. These accounts suggest that the company succeeds in crafting a dignified and comforting funeral experience, reflecting an outstanding level of customer service and care.

Concerns and Threads

The set of reviews provided does not contain explicit negative feedback or criticisms directed at Graham J Clegg Funeral Services. As such, inadequate data is available from which to draw or define any significant negative customer experiences or aspects of the service. Thus, it can be interpreted that the company may be consistently meeting or exceeding client expectations, or that any dissatisfactions, if present, are not captured within this sample of customer reviews.

Frequently asked questions about Graham J Clegg Funeral Services

What types of personalized funeral services does Graham J Clegg Funeral Services offer?

According to customer testimonials, the company offers a range of personalized services tailored to the wishes of the departed and their families. This includes special arrangements for the order of service, unique floral decorations, and the overall planning and execution of the funeral to ensure it aligns with personal preferences.

How does Graham J Clegg Funeral Services support families during the funeral planning process?

Customers report that the staff, particularly individuals like Alan and Sarah, provide exceptional support and guidance throughout the planning process. They are known to offer comforting communication, handle arrangements promptly, and assist in easing the logistical burdens on families during their mourning period.

Can Graham J Clegg Funeral Services assist with arranging funerals in a short time frame?

Yes, reviewers have specifically noted that the company is efficient in arranging services within limited time frames. Staff member Alan has been mentioned for his ability to secure earlier dates for crematorium services, suggesting that the company is responsive to time-sensitive requests.

Recent customer reviews and testimonials for Graham J Clegg Funeral Services

Graham J Clegg Funeral Services
Lisa
5-Star
a month ago
What a truly wonderful team and provided the very best love and care shown to us all and knowing my mum was in the best and safest of hands means everything. This is my third funeral experience with this team and wouldn't go anywhere else. Nothing was too much trouble , everything we asked was done to an amazing standard from the order of service to mums basket specially woven and decorated in the most beautiful flowers. Her day was a truly beautiful and comforting day with all of mums wishes carried through. Thank you for all of your support and for giving my mum the best day she would be so very proud. Thank you it means the world to us to have had such a wonderful experience and such wonderful caring staff. Lisa and family xxx
Graham J Clegg Funeral Services
Sandra Nuttall
5-Star
3 days ago
I recently buried my sister after a short illness. I highly recommend the services of this business. They promptly took care of every aspect of the funeral. Thank you to Sarah Alan for all your help and kindness. X
Graham J Clegg Funeral Services
Helen Kewn
5-Star
2 months ago
Cleggs provided our family with a professional dignified funeral and care for a wonderful beloved husband and father. Nothing was too much trouble and all the staff were marvellous. I would highly recommend their team to anyone looking to arrange a funeral.
Read all reviews
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
40
reviews
Excellent
Good
Average
Fair
Poor

About Graham J Clegg Funeral Services

Funeral Directors

Graham J Clegg Funeral Services was established by experienced Funeral Director Graham Clegg in 1994. Graham joined the profession in 1974, working with his grandfather, father and uncle. Since branching out on his own, he has built up a strong reputation in the community for excellent customer service.Our team will provide advice at every stage of the process, and will arrange a unique funeral to help you celebrate the life of your loved one. We also offer Choice Funeral Plans which enable you to record your personal wishes and pay towards your funeral in advance, which could provide peace of mind to you and your family.

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