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Goelet A.C. Beuf Community Center
Goelet A.C. Beuf Community Center

Goelet A.C. Beuf Community Center Reviews Summary

Activities & Tours | Phoenix, AZ

What do customers say about Goelet A.C. Beuf Community Center?

As of Feb 20, 2024, 356 customers have reviewed this business and rated it 4.6 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Created by
Trustguide AI
Published on
February 20, 2024
Last updated
March 13, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.6
/5
356
reviews
Excellent
Good
Average
Fair
Poor
Customer Satisfaction Rate
Positive
Neutral
Negative
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Goelet A.C. Beuf Community Center's customer reviews analysis

Evaluating the overall reputation of Goelet A Beuf Community Center through recent customer reviews indicates a positive customer experience, characterized by appreciation for the facility and its offerings. The positive aspects highlighted across multiple reviews include a clean environment, professional and friendly staff, and a range of activities suitable for various age groups. Parents express satisfaction with children's programs such as ballet and camps, emphasizing their popularity and the need for early registration. Facilities such as the indoor walking track, weight rooms, and basketball court are frequently mentioned as well-liked attributes, contributing to the center's favorable image. However, there is a distinct concern regarding communication, as evidenced by an account of poor service related to class cancellation and insufficient notification. Additionally, safety concerns due to unlit paths in the park area have been noted. The combination of these themes underscores an overall positive reputation with isolated instances of procedural shortcomings.

Positive Feedback

Positive customer feedback for the Goelet A Beuf Community Center clearly emphasizes the facility's cleanliness, the array of activities available, and the professionalism and friendliness of the staff. Reviews consistently praise the wide range of offerings, such as ballet, children's camps, senior activities, and sports facilities including indoor courts. The indoor walking track and weight rooms are particularly appreciated by fitness enthusiasts. The community center is lauded for its ability to cater to all ages, making it a family-friendly destination. The classes and programs provided are highly regarded, often filling up quickly which testifies to their popularity and quality. The frontline staff, especially younger members, receive commendation for their kindness and welcoming nature.

Concerns and Threads

Despite the abundance of positive feedback, Goelet A Beuf Community Center faces criticism in two notable areas. The first being mishandled communication, illustrated by a highly negative review from a parent whose child's class was canceled without proper notification, resulting in frustration and disappointment. The delay in managerial response and the alleged blocking of the customer's phone number further exacerbated the issue, tarnishing the center's customer service reputation. The second issue pertains to park safety; the lack of lighting along certain paths has raised concerns among patrons. This indicates a need for the center to review its maintenance protocols and customer communication strategies to ensure safety and trust are upheld.

Frequently asked questions about Goelet A.C. Beuf Community Center

Are there different activities for various age groups at the center?

Yes, Goelet A Beuf Community Center offers a variety of activities suitable for all ages, including ballet, children's camps, senior programs, and sporting facilities.

How soon should I register my child for camps or classes?

It is advisable to register as early as possible since programs like children's camps at the center tend to fill up quickly due to their popularity.

What steps has the center taken to address communication and safety issues raised in reviews?

Customer feedback has highlighted some areas for improvement in communication and safety. While specific steps have not been detailed in the reviews, it's likely that the center is aware and may be taking corrective actions. Prospective customers should inquire directly with the center for updates on these concerns.

Recent customer reviews and testimonials for Goelet A.C. Beuf Community Center

Goelet A.C. Beuf Community Center
bharti budhrani
5-Star
4 months ago
Managed by good staff, always clean restrooms. The classes offered here are also given by great teachers. So far we have enrolled in ballet and so far its the best.
Goelet A.C. Beuf Community Center
Norma Johnson
5-Star
4 months ago
Great park, but the lights on the path across from Walter Way are not on, so the entry by the playground is dark. Can these lights be turned back on to match the other lights at the park?
Goelet A.C. Beuf Community Center
Christie Mcgrady
5-Star
7 months ago
Beautiful Community Center! There are activities for all ages. I love that they have an indoor walking track and weight rooms. The staff and teachers are all sweet and kind.
Read all reviews

About Goelet A.C. Beuf Community Center

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