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Goals Plastic Surgery Reviews

Rated 4.6 based on 379 Reviews

18433 Roscoe Blvd #206, Northridge, CA 91325, United States

Plastic Surgeon Northridge

Published on
July 6, 2025
Last updated
July 6, 2025

Reviews Summary

Overall, customer sentiment toward Goals Plastic Surgery is highly positive, with many reviewers expressing satisfaction with their experience and results. Reviewers consistently note the professionalism and caring nature of the staff and surgeons, especially highlighting Dr. Hsu, Cambria, Tracy, and others for their clear communication, support, and honesty about expected outcomes. While most feedback is enthusiastic, there is one strongly negative review that alleges issues with transparency and contract fulfillment.

Common feedback includes praise for thorough explanations, staff friendliness, and skillful procedures at both the Los Angeles location and elsewhere. Several reviewers mention smooth processes, guidance throughout the surgical journey, and supportive staff during vulnerable moments. Massage therapists and nurses are frequently commended for providing comfort and aiding in recovery. Only minor complaints regarding scheduling confusion and a single negative outcome related to procedure miscommunication emerge.

In summary, Goals Plastic Surgery is regarded as a reputable choice for plastic surgery in Los Angeles and beyond, building a reputation for professionalism, effective procedures, and attentive care. Repeat recommendations and recognition of specific team members reinforce its standing as a trusted provider in the region.
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What Customers Are Saying About Goals Plastic Surgery?

Staff was really friendly

everything went smoothly and exceeded my expectations

walked me through it step by step

staff here is wonderful

I HAD THE BEST EXPERIENCE!!!!

he was amazing

the care I received at the Los Angeles location

nurses and staff there was pretty good

super nice accommodating and helpful

Trustguide extracts key phrases from reviews about Goals Plastic Surgery and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Goals Plastic Surgery's customers had a positive experience.

Positive
80%
Neutral
0%
Negative
20%

Goals Plastic Surgery Ratings

5

As of Based on 379 revies as of Jul 06, 2025

Goals Plastic Surgery Score

80%

As of Based on 379 revies as of Jul 06, 2025

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Customer Reviews

As of Jul 06, 2025, 379 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Goals Plastic Surgery's publicly available reviews View source

M J rated Goals Plastic Surgery 1 stars
2 months ago
My experience with Goals Plastic Surgery (GPS) was absolutely horrible! According to charlotte, the “patient coordinator”: flexsculp chin, jaw and neck should give “instant results!” She did not give me full info regarding this procedure and downplayed it by saying she has done it and went to work the same day! The meds they gave me the day of the procedure made me super dizzy and sleepy and I wasn’t even coherent or awake! I barely remember getting to my hotel and didn’t drink nor eat because I was knocked out the whole day and woke up the next morning disoreinted! I notified her the next day and she said “You will get helped no worries” but nobody contacted me and I basically got ghosted!!! DO NOT GET FOOLED BY MARKETING/VIDEOS ON THEIR INSTAGRAM!!! “Fully awake + minimal downtime Real results SAME DAY One session = Instant snatch Minimally invasive, pain-free & done under local anesthesia” - This is all a blatant LIE!! I was excited to get this procedure done all in one day, believing it would really be that simple and “pain-free.” I’ve had many major surgeries in the past, so going into such a minor one and feeling such pain, discomfort and aggression in the surgeon’s practice, felt like we were being tortured! Sadly on the day of the surgery, my surgeon also decided not to do the package they sold to me but instead only did lipo under the chin and no contouring the jawline, which is what we paid for on the contract! As they “show”on instagram, it was no instant “SNATCH” nor it was painless! Per their contract, if the surgeon decides not to do a procedure on the day of surgery they should refund you the difference within 45 days but ever since then, they have ignored our request and we cannot get a hold of managements, further breaching the contract in their unprofessional and unethical business. I don’t recommend GPS because they are dishonest and promoting false advertisement on instagram to fool people. Having absolutely no concern or respect for their patients, I hope this review can at least save others to not go through the same experience! First pic is before last 2 are after 2 weeks!
Rommy Fornes rated Goals Plastic Surgery 4 stars
4 weeks ago
Got my procedure done by Doctor Hsu, i love that they explained everything thoroughly and answered any question i had. Staff was really friendly and facility very clean. Karla did my massage and she was awesome she was very friendly and helpful. I can't wait to heal fully and see my final results. The only think that made me not give 5 stars was the little misinformation with the pre op staff that assured me i was getting lipo 360 + double bbl and by the time i was in the clinic for my procedure i was informed by Dr Hsu that due to my bmi i was only able to get full front lipo or back lipo and the bbl so i had to choose one of the two. But I'm still feeling good about getting good results.
victoria lopez rated Goals Plastic Surgery 5 stars
4 weeks ago
I absolutely loved my results! From start to finish, everything went smoothly and exceeded my expectations. Misty was so sweet and supportive—she made me feel comfortable and taken care of every step of the way. Dr. Hsu was also amazing—professional, efficient, and truly skilled at what he does. The massage with Cambria felt so relaxing and helpful for healing. The process was fast, and I felt confident knowing I was in great hands. I couldn’t be happier with my experience and highly recommend them to anyone considering plastic surgery!

Frequently Asked Questions About Goals Plastic Surgery

Do staff at Goals Plastic Surgery provide clear information about procedures?

Most reviews highlight that surgeons and staff are thorough in explaining procedures and answering questions. However, a small number of reviewers mentioned some misinformation or confusion regarding specific details of the surgery or preoperative instructions.

Is the medical staff at Goals Plastic Surgery caring and supportive?

Yes, numerous reviewers describe the staff, nurses, and massage therapists as caring, comforting, and attentive throughout the surgical and recovery process, often referencing specific staff members for their supportive approach.

How does Goals Plastic Surgery handle appointments and timing?

Appointments are made in advance, and punctuality is important—one review notes a fee for being late. There have been occasional scheduling issues reported with automated booking, but in-person staff assistance is consistently available.

About Goals Plastic Surgery

Plastic Surgeon
Goals Plastic Surgery is a clinic that provides surgical and non-surgical cosmetic procedures, specializing in body contouring such as liposuction and Brazilian Butt Lift (BBL). The company operates clinics in locations including Los Angeles, with services delivered in-person by medical professionals and support staff. The company’s operations involve a process that starts with pre-operative consultation, thorough communication about procedures, and clear guidance throughout the surgical journey. Services include surgery performed by experienced doctors, follow-up massages for recovery, and attentive support from specialized staff and nurses at multiple stages.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.