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Ghillie Dhu Reviews

Rated 4.2 based on 2459 Reviews

2, Rutland Place, Edinburgh EH1 2AD

Wedding Venue | Edinburgh

Published on
March 31, 2024
Last updated
March 31, 2024

Reviews Summary

The compilation of reviews reflects a generally positive regard for Ghillie Dhu, particularly emphasizing the quality of food and the unique charm of the venue. Positive mentions of the atmosphere during events and appreciation for attentive staff members suggest a praiseworthy customer experience for many. However, there is a significant divergence in service satisfaction, with noted instances of poor service, including inattentiveness, slow food delivery, and lackluster responses to customer complaints. Additionally, reports on the venue's suitability, such as limited parking and challenging accessibility for wheelchairs, suggest room for operational improvements. The inconsistency in service and the physical constraints of the venue appear to be the most critical factors in shaping the overall customer experience at Ghillie Dhu.
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What Customers Are Saying About Ghillie Dhu?

Trustguide uses AI to extract key phrases from reviews about Ghillie Dhu and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Ghillie Dhu's customers had a positive experience.

Positive
Neutral
Negative

Ghillie Dhu Ratings

3

As of Based on 2459 revies as of Mar 31, 2024

Ghillie Dhu Score

As of Based on 2459 revies as of Mar 31, 2024

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Customer Reviews

As of Mar 31, 2024, 2459 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of Ghillie Dhu's publicly available reviews View source

Trehan rated Ghillie Dhu 3 stars
3 months ago
A great location. A great restaurant. Absolutely beautiful food, but… The service was quite disappointing in the sense that there were tables in the main bar area, however we were taken round the back and secluded away from the experience of Ghillie Dhu. The menu stated a drink was provided with some meals. We selected this but then had to ask for our drinks. The 2 girls serving us quite clearly didn’t have a clue what they were doing. The food took a long time to come. When the food eventually arrived, it was delicious. So a good experience for food, but not so much for the vibe and atmosphere unfortunately. Thank you for the Ghillie Dhu experience. 💫
Randolph Carter rated Ghillie Dhu 3 stars
a month ago
We watched a six nations rugby match here in one of their private booths, which comfortably seats 8 people, 12 at a push. The atmosphere was buzzing, the service good and the food OK (although the dirty fries were great).
Jess Cowley rated Ghillie Dhu 3 stars
a month ago
We enjoyed a bottle of red wine whilst listening to live music in this lovely friendly bar on our first evening in Edinburgh 🤩

Frequently Asked Questions About Ghillie Dhu

Is Ghillie Dhu suitable for hosting special events like weddings?

Yes, Ghillie Dhu is known for hosting special occasions, including weddings. Customers have praised the venue for its attentive staff and beautiful settings, making it a recommended spot for memorable events.

Are there live music performances at Ghillie Dhu?

Ghillie Dhu offers live music, providing guests with an immersive Scottish atmosphere. From private sporting event screenings to open music nights with accordion and guitar, the venue caters to a variety of musical tastes.

What is the parking situation near Ghillie Dhu?

Parking near Ghillie Dhu is limited due to its central location. However, there is proximity to a paid car park, and guests should plan accordingly for their visit.

About Ghillie Dhu

Wedding Venue
Dramatic vaulted Georgian hall with booths for Scottish dining, live music and ceilidhs.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.