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Furniture Village - Glasgow West Reviews

Rated 5 based on 15 Reviews

Furniture Shops in Glasgow

500 Hillington Rd, Glasgow G52 4XA

Published on
August 7, 2025
Last updated
August 7, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Furniture Village - Glasgow West's customers had a positive experience.

Positive
90%
Neutral
10%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Furniture Village - Glasgow West?

Lovely sales person called Helen was Brilliant

Had a great experience and spoiled for choice

Grant was a great help

Frances has fantastic product knowledge

she was brilliant in demonstrating the Table

Excellent service very professional & helpful

pleasant experience from start to finish

Rino very very helpful

Great staff, very helpful and friendly

Trustguide extracts key phrases from reviews about Furniture Village - Glasgow West and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Aug 07, 2025, 15 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Furniture Village - Glasgow West's publicly available reviews View source

My House Twechar rated Furniture Village - Glasgow West 5 stars
3 weeks ago
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I took my elderly mum to look at sofas. I was interested in dining tables. There was huge amounts of both !! Lovely sales person called Helen was Brilliant. We did not purchase because there was too much choice! However we will be back for second opinions and when choices are decided we will definitely buy.
Sandra T rated Furniture Village - Glasgow West 5 stars
3 weeks ago
Just returned after our trip to buy a sofa suite and dining furniture. Had a great experience and spoiled for choice,yes they are a bit more expensive but you can tell quality products. We are delighted with our choices and the service from Frances. Coffee was needed so that’s a nice touch for customers. Won’t hesitate to return in the future.
Kelly Mc rated Furniture Village - Glasgow West 5 stars
3 weeks ago
Grant was a great help. Very welcoming to the shop and has a good knowledge of any questions I was asking him. Highly rec the team at furniture village. Can’t wait for my bed to arrive x

Reviews Summary

The overall sentiment towards Furniture Village is highly positive, with reviewers frequently commending the store’s product range, the expertise of its staff, and the comfortable in-store experience. Customers specifically name staff such as Helen, Frances, and Rino, highlighting their helpfulness, professionalism, and polite manner. Some minor criticisms are mentioned, including an overwhelming choice making decisions harder and a subtle note on variability among staff interactions, though these are heavily outweighed by favorable experiences.

Common feedback includes appreciation for the wide product selection of sofas, tables, and beds, as well as the quality of the furniture offered. Many customers praise the absence of sales pressure and the ability of staff to guide them without being forceful. The shopping process, from browsing to explaining payment options, is cited as straightforward and supportive. Extras, like the provision of coffee, are positively noted as thoughtful touches.

Overall, Furniture Village in Hillington Road is regarded as a reputable home furniture shop, with reliable customer service and a broad product variety. The recurring willingness of buyers to return and recommend the store strengthens its positive reputation in the local furniture retail market.
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Frequently Asked Questions About Furniture Village - Glasgow West

Are the sales staff at Furniture Village knowledgeable about the products?

Yes, multiple reviewers mention staff members’ extensive product knowledge and ability to answer questions, recommend options based on budget, and explain payment methods clearly.

Is there any pressure to buy at Furniture Village?

No, customers frequently remark on the lack of sales pressure. Staff are noted for providing guidance and information without being pushy, allowing shoppers to take their time when making decisions.

What extra amenities are available in the store?

Furniture Village offers complimentary refreshments such as coffee to customers during their visit, adding comfort to the shopping experience alongside a wide selection of furniture.

About Furniture Village - Glasgow West

Furniture Shops
Furniture Village is a retail store specializing in home furnishings, offering a wide selection of sofas, dining tables, beds, and other furniture items. The company operates through physical showroom locations, allowing customers to browse and purchase quality home furniture in person.

Staff at Furniture Village assist customers by providing product demonstrations, answering questions, and explaining available options such as payment plans. The company emphasizes a non-pressured sales environment, offering additional amenities like refreshments to enhance the in-store shopping experience. Purchases are made on the premises with support from knowledgeable team members.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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