Fenetic Wellbeing Reviews

The overall sentiment in the customer reviews for Fenetic Wellbeing's mobility equipment services is strongly positive. Reviewers consistently note attentive, knowledgeable staff and highly individualized service, with team members such as Tom, Gabi, Carl, Leah, and Emma receiving direct praise. Customers highlight careful assessments of needs, patient explanations, and a lack of sales pressure. One review describes a prompt escalation of an issue, though an initial delay was acknowledged.

Common feedback includes both product quality and service reliability. Buyers praise the practicality and ease of use of products like wheelchairs and recliner chairs, with several mentioning efficient delivery and convenient in-person experiences at the showroom or head office. Flexibility in accommodating customer schedules, value for money, follow-through on special requests (such as checking warehouse stock), and thoughtful logistics (like storage arrangements) are recurring themes.

Fenetic Wellbeing is regarded as a responsive, ethical, and client-focused mobility equipment supplier. Across Yorkshire, specifically Leeds and Skipton, customers signal repeat business, successful issue resolutions, and trust in the service process. The reputation appears rooted in consistent staff attentiveness and a genuine approach to customer needs.

Fenetic Wellbeing supplies mobility equipment such as wheelchairs, riser recliner chairs, bath chairs, and related accessories. The company operates as a showroom-based and online distributor, serving individuals with mobility challenges and those requiring specialty aids for rehabilitation or aging in place.

Fenetic Wellbeing’s operations include showroom visits, telephone support, and delivery logistics. Customers can test products, receive personalized advice, and request flexible delivery options. Staff assist with product demonstrations, VAT exemptions, and post-sale problem resolution, supported by a knowledgeable and accessible team structure.