Common feedback includes long-term trust and loyalty, with several reviewers stating they have used Fehlman's services for multiple years and cars. Reliability, professionalism, and prompt turnaround times are cited as key strengths. Staff friendliness and clear communication about what repairs are needed—no unnecessary upselling—are well regarded. Customers value the shop's responsiveness, willingness to solve problems quickly, and attention to vehicle safety.
Overall, Fehlman's Automotive in Syracuse is regarded as a reliable choice for vehicle repair, with a strong reputation for honesty and customer-focused service. Many repeat customers highlight decades of positive experiences, contributing to a solid reputation in the local auto repair market. While there are some criticisms regarding cost and parts communication, the majority of feedback supports a trusted, professional operation.