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Fehlman Brothers Auto Repair Reviews

Rated 4.2 based on 131 Reviews

116 S Midler Ave, Syracuse, NY 13206, United States

Car Garages Syracuse

Published on
June 18, 2025
Last updated
June 18, 2025

Reviews Summary

Reviewers consistently note that Fehlman's Automotive offers honest and thorough car repair services in Syracuse, often highlighting staff transparency, reliability, and a willingness to communicate all issues found during vehicle inspections. While some mention that prices are higher than other local mechanics, they appreciate the clear explanations and flexibility when errors in pricing occur. A minority of customers express dissatisfaction with repair clarity or question certain charges, reflecting occasional concerns about transparency in parts replacement and communication.

Common feedback includes long-term trust and loyalty, with several reviewers stating they have used Fehlman's services for multiple years and cars. Reliability, professionalism, and prompt turnaround times are cited as key strengths. Staff friendliness and clear communication about what repairs are needed—no unnecessary upselling—are well regarded. Customers value the shop's responsiveness, willingness to solve problems quickly, and attention to vehicle safety.

Overall, Fehlman's Automotive in Syracuse is regarded as a reliable choice for vehicle repair, with a strong reputation for honesty and customer-focused service. Many repeat customers highlight decades of positive experiences, contributing to a solid reputation in the local auto repair market. While there are some criticisms regarding cost and parts communication, the majority of feedback supports a trusted, professional operation.
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What Customers Are Saying About Fehlman Brothers Auto Repair?

they treat you like family

shop of choice for over 30 years

Friendly staff convenient and reliable

deliver on service, responsiveness and solutions

promptly service vehicles

diagnose and fix promptly

always get the same great level of service

always been professional, courteous

very honest and reliable service

Phenomenal service

Trustguide extracts key phrases from reviews about Fehlman Brothers Auto Repair and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Fehlman Brothers Auto Repair's customers had a positive experience.

Positive
80%
Neutral
0%
Negative
20%

Fehlman Brothers Auto Repair Ratings

5

As of Based on 131 revies as of Jun 18, 2025

Fehlman Brothers Auto Repair Score

80%

As of Based on 131 revies as of Jun 18, 2025

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Customer Reviews

As of Jun 18, 2025, 131 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of Fehlman Brothers Auto Repair's publicly available reviews View source

حمزه. rated Fehlman Brothers Auto Repair 5 stars
5 months ago
Went to this place mainly to fix a bent strut rod. While this place is a little bit pricey, the important thing is that they get the work done. They let you know about what’s going on with the car, and they treat you like family. I was originally supposed to pay more but they realized there was a mistake with the price. They are honest. And that’s what’s important to know when going to a mechanic. Yes, it’s not the cheapest mechanic here in Syracuse but it’s not too expensive either. And from experience, cheaper doesn’t always mean better. It’s worth it to come here.
Brigit Burt rated Fehlman Brothers Auto Repair 4 stars
3 months ago
This has been my mother's shop of choice for over 30 years. They are a little more expensive but will tell you everything wrong with your vehicle and let you decide. Sometimes I go elsewhere, where they might try to upsell me or not tell me the whole story, because it's cheaper/sooner/willing to cut corners, but when I want the truth and I want it fixed right, then I go to Fehlman's.
L H rated Fehlman Brothers Auto Repair 5 stars
3 months ago
Happy with the car service over the years and would recommend this shop to others.Friendly staff convenient and reliable.

Frequently Asked Questions About Fehlman Brothers Auto Repair

Is Fehlman's Automotive known for honest and transparent service?

Yes, several reviews mention that the team provides thorough explanations of vehicle issues, communicates pricing clearly, and avoids unnecessary upselling. Many long-term customers value Fehlman's Automotive for its reputation for honesty.

How quickly can repairs or diagnostics be completed?

Many reviewers report prompt turnaround times, with some repairs completed the same day or within an hour for urgent cases. The shop is responsive to late-day requests and prioritizes getting cars ready for scheduled needs.

Are repairs and vehicles securely handled at Fehlman's Automotive?

Yes, customers note that vehicles are kept inside the facility while in the shop. However, access may be limited during weekends or after hours, so retrieving personal belongings from vehicles may need to wait until business hours.

About Fehlman Brothers Auto Repair

Car Garages
Fehlman's Automotive is a vehicle repair shop located in Syracuse, New York. The company provides car inspection, maintenance, and repair services for a variety of vehicles, including vintage models. Service offerings include diagnostics, routine maintenance, parts replacement, and vehicle safety inspections performed in-person at their local facility.

Operations at Fehlman's Automotive focus on assessing vehicles, identifying issues, and communicating findings directly to customers. The workflow includes detailed diagnostics, discussing repair needs and options, sourcing necessary parts from multiple suppliers, and executing repairs in a timely manner. Vehicles are stored securely while in the shop, with prompt service for urgent fixes.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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