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Excelsior Motors Reviews

Rated 4.2 based on 16 Reviews

4340 Mission St, San Francisco, CA 94112, United States

Car Dealerships

Published on
July 15, 2024
Last updated
July 15, 2024

Reviews Summary

Excelsior Motors Inc has received mixed reviews from customers, indicating a varied experience among its client base. The positive experiences are characterized by praise for staff friendliness, ease of financing, and competitive pricing. In particular, customers appreciate the assistance from friendly personnel like Dany and express satisfaction with their purchases functioning without problems. There seems to be a tendency towards satisfaction among customers who are looking for budget cars and value pricing over other aspects. However, there is a significant concern among some customers regarding the reliability of the vehicles sold and the post-sale services offered. Complaints about cars exhibiting issues shortly after purchase, coupled with claims of inadequate responses to these problems, put the dealership's commitment to vehicle reliability and customer service into question. These complaints might indicate a systemic issue with the vehicle inspection process or with the transparency and execution of warranty policies.
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What Customers Are Saying About Excelsior Motors?

Great dealer dany help me out

The price is right

Awesome deal

Best of the best!

Quite reliable

do not recommend this place

after three months it went bad

the owner is not responsible

Trustguide extracts key phrases from reviews about Excelsior Motors and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 50% of Excelsior Motors's customers had a positive experience.

Positive
50%
Neutral
10%
Negative
40%

Excelsior Motors Ratings

5

As of Based on 16 revies as of Jul 15, 2024

Excelsior Motors Score

50%

As of Based on 16 revies as of Jul 15, 2024

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Customer Reviews

As of Jul 15, 2024, 16 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of Excelsior Motors's publicly available reviews View source

Edgar Maya rated Excelsior Motors 5 stars
a year ago
Great dealer dany help me out so much all the staff is friendly bought two cars from here so far cars been running with 0 problems will definitely come back in the future

Frequently Asked Questions About Excelsior Motors

Does Excelsior Motors Inc offer warranties on their vehicles?

The reviews suggest that Excelsior Motors Inc may provide warranties, but there are customer complaints indicating challenges with warranty claims. It is advisable for prospective customers to thoroughly discuss warranty terms and verify the scope of coverage before making a purchase.

Are the cars at Excelsior Motors Inc reliable?

Customer experiences with car reliability at Excelsior Motors Inc are mixed. While some buyers report vehicles running without issues, others have experienced car problems shortly after their purchase. Prospective buyers should consider independent inspections and review any available vehicle history reports.

Does Excelsior Motors Inc offer competitive pricing and easy financing options?

Several customers have confirmed that Excelsior Motors Inc offers competitive pricing on their vehicles and provides easy financing options, which can be beneficial for those looking for budget-friendly car purchases.

About Excelsior Motors

Car Dealerships
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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