Eventim Apollo Reviews
Rated 4.4 based on 13870 Reviews
Events & Venues in London
45 Queen Caroline St, London W6 9QH
Published on
August 21, 2025
Last updated
August 21, 2025
staff were incredibly kind and helpful
The kids absolutely loved the story
It's a really nice venue
acoustics are ace
managed very efficiently
great venue, with great acoustics
queueing is a breeze with loads of space
venue was great
spacious and intimate
Customers frequently mention the venue's excellent acoustics, noting that performances are clear and enjoyable from different seating areas. The layout and sloping floor improve both visibility and sound for audiences attending concerts and stage shows.
Some reviews mention long entry queues and difficulties with digital ticket downloads, especially when using third-party services. Box office interactions can vary; while some staff are helpful, a few reviewers report obstructiveness in resolving ticket problems.
According to a customer review, outside food is generally not allowed unless you are attending with children. Bag checks are performed upon entry, and any food that does not meet policy may be confiscated, so it's advisable to check ahead before bringing snacks.