homepage
/
Philadelphia, PA
/
Pest Control
/
Evans Pest Control
Evans Pest Control Inc logo

Evans Pest Control Reviews Summary

Unclaimed
Claimed

Pest Control | Philadelphia, PA

2607 E Allegheny Ave, Philadelphia, PA 19134, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Evans Pest Control?

As of Apr 08, 2024, 535 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Evans Pest Control's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Apr 08, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
April 8, 2024
Last updated
April 8, 2024
This demo page is used to illustrate the benefits of a premium Trustguide's listing. Learn more

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Evans Pest Control's customers had a positive experience.

Positive
Neutral
Negative
More details
Evans Pest Control

Own this business?

Claim your Trustguide profile ans start building genuine reltionship wih your customers.
Learn more

Evans Pest Control's customer reviews analysis

The overall reputation of Evans Pest Control Inc. appears to be positively strong based on the submitted reviews. Customers have repeatedly praised the company's responsiveness, professionalism, and effectiveness in handling a variety of pest issues. The reviews reflect a sense of trust in the company's ability to address pest control problems, often noting prompt service and thoroughness in treatment application. Moreover, the mention of knowledgeable and courteous staff indicates that customer service is a cornerstone of Evans Pest Control's operation. It is evident from the feedback that the company adheres to safety regulations, including pet-friendly practices and compliance with USDA guidelines, which is a recurrently valued aspect among the customer base. The pattern of customers appreciating upfront fee disclosure, as well as the competence and friendliness of technicians, showcases the company's transparency and focus on creating a positive customer experience. However, there are remarks indicating that the pricing might be considered high by some clients, which could be a point of consideration for prospective customers looking for cost-effective solutions.

Positive Feedback

Key positive aspects of Evans Pest Control Inc that resonate through customer testimonials include the prompt and efficient response to service requests, often exceeding expectations with early appointments and quick scheduling. Technician expertise and professionalism are repeatedly emphasized, showcasing the company's dedication to staff training and customer satisfaction. Customers also appreciate the thorough and comprehensive approach to resolving pest issues, evidenced by technicians going beyond basic expectations to uncover and treat problems effectively. Additionally, the safe treatment protocols for pets and adherence to USDA regulations have engendered confidence among pet owners and environmentally conscious customers. The ease of communication, be it through calls, texts, or an online system, and the clear articulation of services offered and their corresponding prices contribute to the transparent and customer-friendly ethos of the company.

Concerns and Threads

While the feedback for Evans Pest Control Inc is overwhelmingly positive, there are some isolated concerns that potential customers may consider. One review pointed out a busier than expected phone line, though the issue was promptly resolved with a return call. The reviews also touch upon the subject of cost, with one customer describing the services as 'a bit pricey,' suggesting that while the value for service is recognized, budget-conscious consumers might be hesitant. Nevertheless, this same customer also acknowledged the worthiness of the expenditure in light of the service quality provided. These points of critique do not overshadow the positive perception but indicate areas where the company could explore improvement or additional communication regarding the pricing structure.

Frequently asked questions about Evans Pest Control

Are the pest control treatments used by Evans Pest Control pet-friendly?

Yes, Evans Pest Control uses pet-friendly supplies, and their staff is diligent in ensuring that the treatments are applied safely, in adherence with USDA regulations, making them suitable for homes with pets.

Does Evans Pest Control offer any sort of maintenance plan for ongoing pest management?

Yes, customers have the option to establish a quarterly service agreement for ongoing pest maintenance, ensuring regular check-ups and treatments to prevent future infestations.

Is it easy to communicate with Evans Pest Control regarding scheduling and services?

Customers report that communication with Evans Pest Control is seamless through various channels including an online system, texts, and phone calls, with prompt scheduling and upfront disclosure of service fees.

Recent customer reviews and testimonials for Evans Pest Control

Evans Pest Control
Barb Hauck-Mah (barbhmphilly)
5-Star
a month ago
I've had 2 positive experiences with Evans Pest Control in the past few years. In 2021, they quickly controlled and resolved a serious rodent problem in a community center where I worked. No more rats scurrying through the kitchen and nibbling foodstuffs! In 2024, our sensitive-nosed shiba alerted us to a rodent problem in our rowhome. They came promptly and were upfront on pricing options. The Evans rep Ryan B did a great job explaining where and why the bait traps were placed. He was careful about placing traps so that our dog could not access them. Our 2-week recheck showed that there was no fresh rodent activity.
Evans Pest Control
Susanne Johnson
5-Star
2 months ago
I had some concerns about critters I was seeing around my home, especially after a year of heavy rainfall and was looking to establish a preventative routine with a local company. Evans was responsive to my inquiry - within 12 hours - and had me scheduled for assessment within a week. Their staff are knowledgeable and friendly and helped me understand what is normal to see in and around a home and what is not and how to reduce risk for unwanted critters. They are tidy and efficient and I appreciate that their supplies are pet friendly and they adhere to USDA regulations regarding product usage. I appreciate that I can have a quarterly service agreement for ongoing maintenance.
Evans Pest Control
Allison Charles
5-Star
a month ago
Israel came out to check on a mouse issue that we were having a hard time resolving. He was EXTREMELY thorough, answered all of our questions, cleaned behind our fridge and oven. He left no stone unturned. Feeling very confident that we now have a resolution and thankful to Evan’s for their fast response time and scheduling!
Read all reviews

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.8
/5
535
reviews
Excellent
Good
Average
Fair
Poor
More details

About Evans Pest Control

Pest Control
Evans Pest Control is a friendly, family run pest exterminator. We are glad to assist you with any of your pest problems. Providing professional and discreet bug extermination and pest management. We take pride in our reliable and discreet pest extermination services. We strongly believe in a professional approach, not only in delivering our services but also in building relationships. Using the scientific principles of (IPM) integrated pest management Evans Pest Control provides valuable pest control, code violation corrections, and discreet effective pest management to commercial and industrial clients including our areas excellent charter schools, restaurants and organic food distributors.
Expand