Read Evans Halshaw Hyundai Leeds 1840 Reviews Summary 2025

Melissa rated Evans Halshaw Hyundai Leeds 1 stars

Edited 3 weeks ago

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DO NOT BUY FROM HERE Got a car from this branch & had multiple issues with communication about fixes while the car is still under warranty. As the garage in Batley is closer to home we asked to get one of the issues sorted there. We have taken our car into that garage multiple times to get the air con sorted, the first time it was refilled and not checked for leaks, meaning it just emptied straight back out. Second time we took it back they found that there was a hole in a pipe but they said it would be 2 weeks before they could get the part to fix it. Taken it back again today to have the said part fitted & been told that they didn't know this job was in and they had checked the air con and it has a hole, which we obviously already knew. They're now telling us that they don't have a record of our car being in on that date, when it clearly was & they don't have a job for the part to be fitted. Tried to contact head office multiple times to make a complaint but no luck. What is going on with this company & why can they not sort out a simple issue. ** AFTER WEEKS OF BEING MESSED AROUND THE ISSUES ARE STILL NOT SORTED & THERE ARE NOW MORE ISSUES** The car has now started to make a rattling noise in the engine, so another issue to add to list. We then had a friend who used to be engineer look in the bonnet of the car & we've come to find out that half of the parts aren't connected properly. We have tried to contact the garage multiple times & keep getting told that the manager is on lunch, weird that they're always on lunch when someone wants to talk to them? We want someone to contact us ASAP. THIS CAR IS NOT FIT FOR PURPOSE.

Naqib Nishat rated Evans Halshaw Hyundai Leeds 1 stars

4 months ago

I bought my car three weeks ago from Hyundai Leeds and there’s a problem with auto hold I made an appointment and took the car twice they didn’t fix the problem and there was a lady on customer service. She was sitting on the top of the table and shouting at me. This is not my problem and this is my second car I bought from them so bad customer service so bad behaviour with the customers not happy at all. I don’t know how to make a complaint to main office of Hyundai if anybody can help me please.

Nicola rated Evans Halshaw Hyundai Leeds 5 stars

4 months ago

I recently bought my Hyundai Kona from Evans Halshaw Hyundai Leeds, and I genuinely couldn’t be happier with the experience. From start to finish, the entire process was seamless and stress-free, by far the best experience I’ve ever had with a car dealership. I had the pleasure of dealing with Eliza, who was absolutely fantastic. She was extremely friendly, professional, and knowledgeable, taking the time to really listen to what I was looking for. There was absolutely no pressure at any point, just honest, helpful advice that made me feel confident in my decisions. Eliza was also incredibly responsive, answering all my questions over email quickly and thoroughly. She went above and beyond to support me throughout the whole process, and her attention to detail and customer care really stood out. I can’t recommend Eliza and the team at Evans Halshaw Hyundai Leeds highly enough. If you’re looking for a smooth, friendly, and genuinely enjoyable car-buying experience, this is the place to go.