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Evans Halshaw Ford Walsall Reviews

Rated 4.3 based on 1856 Reviews

Pleck Rd, Walsall WS2 9EX

Car Dealerships Walsall

Published on
July 31, 2025
Last updated
July 31, 2025

Reviews Summary

Reviewers consistently note a highly positive experience with Evans Halshaw in Walsall, highlighting professionalism, supportive staff, and efficient purchase processes for both new and used vehicles. Named individuals such as Dayton Bisla, Graham Lowe, Abbie Lowe, and Harry Aujla receive particular recognition for guiding buyers, resolving documentation issues, and accommodating customer needs without pressure. One review mentions a minor vehicle issue, and another describes communication frustrations during a test drive booking, indicating pockets of less satisfactory encounters.

The most frequent themes in customer feedback are professionalism, detailed and responsive communication, and a willingness to resolve issues quickly. Customers appreciate clear guidance throughout the buying process, transparency with documentation, and follow-up support after purchase. The Walsall dealership is frequently commended for its seamless transaction process, accessible staff, and straightforward solutions to unexpected problems such as urgent repairs.

Overall, Evans Halshaw Walsall enjoys a reputation as a reliable car dealership in the West Midlands, driven by attentive staff and streamlined sales experiences. Repeat buyers and strong word-of-mouth recommendations further reinforce the sense of trust among local customers. Minor criticisms do not detract significantly from the generally favorable perception of the branch.
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What Customers Are Saying About Evans Halshaw Ford Walsall?

the process smooth and stress-free

always helpful

great service. 👍🏻

helpful & got us into the car we wanted

expertly took the stress out of exchanging vehicles

fixed next day..and it was!

outstanding service from start to finish

made sure we were completely happy

super helpful, friendly and no question was difficult

absolutely nothing short of impeccable

Trustguide extracts key phrases from reviews about Evans Halshaw Ford Walsall and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Evans Halshaw Ford Walsall's customers had a positive experience.

Positive
80%
Neutral
0%
Negative
20%

Evans Halshaw Ford Walsall Ratings

5

As of Based on 1856 revies as of Jul 31, 2025

Evans Halshaw Ford Walsall Score

80%

As of Based on 1856 revies as of Jul 31, 2025

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Customer Reviews

As of Jul 31, 2025, 1856 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Evans Halshaw Ford Walsall's publicly available reviews View source

F G rated Evans Halshaw Ford Walsall 5 stars
6 days ago
I recently purchased a car from the Evans Halshaw Walsall branch, and it was genuinely one of the best car-buying experiences I’ve had. The entire team, especially Mr. Dayton Bisla, made the process smooth and stress-free. He was extremely professional, thorough, and helpful throughout. He guided me through each step and resolved a few documentation issues efficiently, in consultation with his manager, who was also very supportive. The car itself is excellent and drives really well. I’ve noticed (hopefully) a minor issue—a squeaky sound coming from the dashboard—which I intend to report soon. I’ll update this review once the issue has been addressed. Overall, I’m very happy with both the service and the vehicle. I highly recommend this branch to anyone looking to buy a with confidence.
Maralyn Tipper rated Evans Halshaw Ford Walsall 5 stars
a week ago
Been buying cars from this dealership for years always helpful. Thank you Dayton for all your help in purchasing our latest car, you have gone above & beyond to give us the car we wanted. Thank you Evans Halshaw you have a top class employee in Dayton so professional.
Louis Melia rated Evans Halshaw Ford Walsall 5 stars
a week ago
recently purchased a car of Abbie Lowe, absolutely no complaint from us, the car came exactly how we wanted it and we are very happy with the car, she was very polite and helpful with the purchase, anything problems she made sure we were kept in the loop. Thank you again Abbie, would very much recommend great service. 👍🏻

Frequently Asked Questions About Evans Halshaw Ford Walsall

How does Evans Halshaw Walsall handle customer concerns or post-purchase issues?

Staff at Evans Halshaw Walsall are described as responsive to concerns, facilitating issue resolution both before and after purchase. Examples include arranging prompt repairs and ensuring communication with local branches to address customer needs efficiently.

Is it possible to view or test drive a car before buying?

Customers are generally encouraged to test drive vehicles, often with flexible arrangements such as independent drives. However, one review notes some confusion around booking test drives, suggesting that customers may need to coordinate directly with specific sales staff.

Do staff at Evans Halshaw Walsall provide assistance with documentation and vehicle preparation?

Yes, multiple reviews mention staff guiding customers through paperwork, sending documents via email, and thoroughly preparing vehicles before delivery. Both sales and management staff appear committed to ensuring all requirements are handled efficiently.

About Evans Halshaw Ford Walsall

Car Dealerships
Evans Halshaw Walsall is a car dealership specializing in the sale of new and used vehicles, including brands like Ford and Peugeot. Operating as part of a larger automotive group, the company serves individual and family customers seeking professional vehicle purchasing and servicing solutions at its Walsall location.

The dealership conducts in-person consultations, test drives, and after-sales support. It employs sales and service staff who handle transactions, manage documentation, and coordinate vehicle repairs. Customers interact with business managers for purchases, and the process also features transparent communication and practical customer support throughout each step.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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