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Evans Halshaw Ford Motherwell Reviews

Rated 4.6 based on 1340 Reviews

528-540 Windmillhill St, Motherwell ML1 2AQ

Car Dealerships Motherwell

Published on
August 25, 2025
Last updated
August 25, 2025

Reviews Summary

The overall sentiment for Evans Halshaw Ford Centre Motherwell is strongly positive, with reviewers highlighting professional and courteous staff, smooth sales processes, and clear communication. Specific team members, such as Craig, Allana, Andy, Abbas, Graeme, and Jordan Mullen, are frequently praised for their assistance and professionalism. While there is one notable negative review regarding delays and lack of communication concerning a battery replacement, most customers express satisfaction and a willingness to recommend or use the dealership again.

Common themes in the reviews include knowledgeable staff, rapid and efficient service, and a straightforward purchasing experience. Multiple buyers reference clear explanations at handover, attention to individual requirements, and a process made quick and convenient—even for first-time buyers. The dealership’s environment is consistently described as friendly and organized, with special mention of responsive and non-pushy sales staff, especially in Motherwell.

Overall, Evans Halshaw Ford Centre Motherwell is regarded as a reliable and well-managed car dealership in the Motherwell region. The positive feedback, along with frequent mentions of staff who go above and beyond, reinforces its reputation as a recommended choice for purchasing new or used vehicles locally. Most customers describe experiences that build trust and encourage repeat custom.
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What Customers Are Saying About Evans Halshaw Ford Motherwell?

Everything was great

very helpful and made the experience seamless

Really helpful, friendly

very easy and quick

staff are knowledgeable & they listen

so helpful as there were 3 of us

Amazing service from Abbas

friendly, helpful, and made the process quick

The car is sound and good

Trustguide extracts key phrases from reviews about Evans Halshaw Ford Motherwell and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Evans Halshaw Ford Motherwell's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Evans Halshaw Ford Motherwell Ratings

1

As of Based on 1340 revies as of Aug 25, 2025

Evans Halshaw Ford Motherwell Score

90%

As of Based on 1340 revies as of Aug 25, 2025

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Customer Reviews

As of Aug 25, 2025, 1340 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Evans Halshaw Ford Motherwell's publicly available reviews View source

Stephen McCann rated Evans Halshaw Ford Motherwell 5 stars
Edited a month ago
Top service from the guys at Ford Motherwell. Craig & Allana were very professional in their handling of the purchase of my new car. Everything was great and I was very impressed with how well they handled it. I received all relevant information on my new car and I was impressed with how the handover was done with the working conditions of my new car clearly explained. Overall, I had a great experience with Ford Motherwell and wouldn’t hesitate in recommending this branch to anyone looking for a car. Thank you Craig and Allana for everything. 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
Lauren Allan rated Evans Halshaw Ford Motherwell 5 stars
2 weeks ago
Had a good experience getting my new car here. Andy was very helpful and made the experience seamless and answered any questions we had putting us at ease. Definitely will be coming here for future cars. Couldn’t recommend enough.
Nicky Currall rated Evans Halshaw Ford Motherwell 1 stars
2 weeks ago
Disappointed from start to finish! Unfortunately we were looking for a car in the rain 11 days ago. The car we were interested in wasn’t high end but still a £10k sale. Firstly, we couldn’t get in the car, then we stood in the rain whilst the salesman (if you can call him that) tried to get the sellotape off the car fob so we could gain access, to he finally told that the battery could be flat. We said we would return 2 hours later at 1.30pm to give them time to sort the battery. We returned, had to wait for the salesman that we had originally seen as he was looking after someone else, he walked past us 3 times whilst we waited with no acknowledgment. When we finally did see him, he went with a mechanic to the car and came back to confirm the battery was dead! We asked if a battery could be sourced, the answer was yes but a timeline could not be given as to when a battery would arrive - seriously a reputable car dealership who cannot source a car battery!!?? We are still waiting 11 days later for a call…. Would the service have been better if we were paying £20 or £30k for a car? We will not return nor recommend. 😡😡

Frequently Asked Questions About Evans Halshaw Ford Motherwell

How knowledgeable and helpful are the staff at Evans Halshaw Ford Centre Motherwell?

Reviews frequently mention that staff members are knowledgeable, friendly, and provide clear, thorough information throughout the purchasing process, ensuring customer requirements are met.

What is the car handover process like at this dealership?

The handover process is described as clear, efficient, and well-organized. Staff explain the working conditions of purchased cars and ensure buyers receive all relevant documentation and guidance.

Are salespeople at Evans Halshaw Ford Centre Motherwell pushy or aggressive?

According to customer reviews, sales staff are not pushy or aggressive. Many customers note that the sales approach is polite, professional, and focused on meeting individual needs rather than making a hard sell.

About Evans Halshaw Ford Motherwell

Car Dealerships
Evans Halshaw Ford Centre Motherwell is a car dealership specializing in the sale of new and used Ford vehicles. The company serves customers primarily through its in-person showroom, providing opportunities to view, test, and purchase a range of cars directly from the branch.

The dealership operates with a structured sales process, including scheduled vehicle viewings, organized handovers, and clear communication of car features and conditions. Staff manage the entire purchasing workflow from initial inquiry to final handover, ensuring transactions are complete and relevant documentation is provided.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.