Turn your 5-Star reviews into powerful social proof
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.

Eric G. Lawton, Dds - Modern Dental Reviews

Rated 1.5 based on 2 Reviews

545 Edgewood Ave SE, Atlanta, GA 30312, United States

Dentists | Atlanta, GA

Published on
February 18, 2024
Last updated
March 13, 2024

Reviews Summary

The review data presents a mixed picture of Dr. Eric Lawton's practice, with a particular emphasis on operational challenges. Patients appreciate Dr. Lawton personally, noting his pleasant bedside manner. However, there are significant concerns regarding the staff and the management of patient treatment plans. The mention of unexpected diagnoses, such as the sudden need for a root canal, raises questions about the practice's communication and consistency in patient care. Another point of note is the lack of follow-through, as indicated by unreturned calls and collaboration issues between the doctor and referred specialists. The practice's size is also highlighted as a possible detriment, with a suggestion that Dr. Lawton may be overstretched. These elements taken together suggest that while Dr. Lawton's personal approach to care is valued, the overall patient experience is hindered by administrative and operational inefficiencies.

Read more

What Customers Are Saying About Eric G. Lawton, Dds - Modern Dental?

Trustguide uses AI to extract key phrases from reviews about Eric G. Lawton, Dds - Modern Dental and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Eric G. Lawton, Dds - Modern Dental's customers had a positive experience.

Positive
Neutral
Negative

Eric G. Lawton, Dds - Modern Dental Ratings

2

As of Based on 2 revies as of Feb 18, 2024

Eric G. Lawton, Dds - Modern Dental Score

As of Based on 2 revies as of Feb 18, 2024

Got a busrning question about Eric G. Lawton, Dds - Modern Dental?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Mar 13, 2024, 2 customers have reviewed this business and rated it 1.5 Star out of 5. Trustguide conducted an in-depth analysis of Eric G. Lawton, Dds - Modern Dental's publicly available reviews View source

J Jennings rated Eric G. Lawton, Dds - Modern Dental 2 stars
6 months ago
I wanted so bad to stay at the office. Dr. Lawton is nice and has a good bedside manner. It's the staff that needs work. I had been going there for about a year and all of a sudden I go in and Dr. Lawton says I need all these fillings (I only saw Dr. Lawton on my initial visit. My cleanings and subsequently x-rays were done by other staff and hygienists). So I start getting fillings but had a slight break between fillings and when I go back in Dr. Lawton immediately reads an older x-ray and says you need a root canal! Like how did the staff not know this????? Dr. Lawton gives me a referral to Endodontics to verify that I need the root canal. That doctor calls and leaves a message so they can collaborate on my care plan but 2 weeks later there has been no contact from Dr. Lawton's office. I think his practice is too big for him to be the only doctor there. He also needs to get better staff in place. My friend who referred me to this office had a bad experience as well but didn't give as many chances as I did. I'm so sad to have to leave this review but I hope he sees it and makes the necessary changes.
Shannon Guest rated Eric G. Lawton, Dds - Modern Dental 2 stars
9 months ago
Horrible experience. They are frauds
rated Eric G. Lawton, Dds - Modern Dental 2 stars
9 months ago

Frequently Asked Questions About Eric G. Lawton, Dds - Modern Dental

What are Dr. Eric Lawton’s strengths as a dentist?

According to patient reviews, Dr. Eric Lawton exhibits a pleasant bedside manner and is considered nice by his patients, indicating that interpersonal skills and patient comfort are strengths in his dental practice.

Are there any concerns about the management of patient treatment plans at Dr. Eric Lawton’s practice?

Yes, some patients have expressed concerns about the consistency and accuracy of their treatment plans, including unexpected diagnoses and changes in proposed dental procedures, which suggest potential issues with the practice's management of patient care.

Is Dr. Eric Lawton’s office responsive to patient and specialist communication?

Based on available reviews, there appears to be room for improvement in the area of communication, especially with follow-up calls and collaboration between Dr. Lawton's office and referred specialists. It is advisable for prospective patients to inquire directly about communication protocols within the practice.

About Eric G. Lawton, Dds - Modern Dental

Dentists
Expand

How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.