Endeavour Volvo Cars-North London Reviews
Rated 4.2 based on 667 Reviews
Car Dealerships in London
Centennial Park, 100 Centennial Ave, Elstree, Borehamwood WD6 3SA
Published on
January 26, 2024
Last updated
July 10, 2025
Endeavour Volvo Cars - North West London generally fosters a positive reputation, indicated by customers reporting satisfactory experiences for both vehicle purchasing and service. The majority of reviewers speak highly of the personalized care and efficiency provided by the staff members, particularly naming Masum Chowdhury, Pete Bradley, Lorna, and Raj Halder for their exceptional service. The noteworthy elements contributing to the company's goodwill include a swift and smooth sales process, proactive communication, seasoned professionalism, and a welcoming dealership atmosphere. However, there are serious concerns raised by an outlier review describing a negative experience, pointing to issues such as poor after-sales service, a lack of transparency and accountability, and difficulty in resolving a specific customer's issue, which may tarnish the dealership’s overall image if not addressed effectively.
The sales team, including individuals like Masum Chowdhury and Raj Halder, is generally noted as being very responsive and helpful, often initiating contact promptly after online inquiries and providing thorough guidance throughout the purchase process.
Customers often report positive experiences with the service department, complimenting the team, particularly Lorna and Pete Bradley, for their dedication to resolving vehicle issues and maintaining proactive communication.
Some customers have reported challenges primarily related to after-sales support and resolution of issues. Prospective customers may want to inquire about the dealership's policies on order transparency, issue escalation processes, and accessibility of the management staff before making a purchase.
