The Empire State Building seems to have maintained a strong positive reputation as a must-visit destination in New York, with a number of reviews highlighting the merit of the iconic skyscraper's views and its historical exhibits. Patrons commonly describe the observatory experiences as 'iconic', 'breathtaking', and 'mesmerizing', pointing to an overall customer satisfaction with the visual spectacle on offer. Notable positive customer service experiences also boost the venue's reputation; staff assistance in recovering lost items and managing the flow of visitors even during busy times were particularly appreciated. Despite these positives, there are occasional mentions of additional costs for accessing certain levels, which some visitors found disappointing, suggesting a need for clearer communication regarding ticketing options. Finally, while personal preferences for views from various buildings in NYC varied, the unique historical and cultural significance of the Empire State Building consistently adds to its appeal.
Empire State Building Reviews
Rated 4.7 based on 100886 Reviews
20 W 34th St., New York, NY 10001, United States
Landmarks | New York, NY
