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Emma'S Nail And Spa Reviews

Rated 4.3 based on 269 Reviews

1108 Cottman Ave, Philadelphia, PA 19111, United States

Nail Salons

Published on
June 21, 2024
Last updated
June 21, 2024

Reviews Summary

Emma's Nail and Spa boasts a solid reputation, with most reviews highlighting a positive experience through comments on skilled technicians, quality of service, and an enjoyable atmosphere. Notably, technicians such as Frannie, Sammy, and Joanna receive individual praise for their consistent, high-quality work, indicating that the salon employs proficient staff who contribute significantly to customer satisfaction. Several customers associate their loyalty to the salon with the exceptional results they receive, even opting for longer travel times to patronize the establishment, demonstrating the high value they place on the service provided. However, the salon's operational aspects receive mixed feedback, with mentions of a no-appointment policy leading to long wait times and a busy, sometimes chaotic environment, which could detract from the overall customer experience. Furthermore, the pricing strategy of the salon is a recurrent point of contention for some customers who feel the services might be overly expensive.
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What Customers Are Saying About Emma'S Nail And Spa?

amazing job on my manicure

workers are such a vibe

luv this place!!!!

the sweetest nail tec

Always have a great experience

it’s worth it

Sammy always slays my nails

Everything is always beautiful

the absolute 💯 best

I was ignored for the first 30 mins

I didn't like my toes

Trustguide extracts key phrases from reviews about Emma'S Nail And Spa and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Emma'S Nail And Spa's customers had a positive experience.

Positive
80%
Neutral
0%
Negative
20%

Emma'S Nail And Spa Ratings

4

As of Based on 269 revies as of Jun 21, 2024

Emma'S Nail And Spa Score

80%

As of Based on 269 revies as of Jun 21, 2024

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Customer Reviews

As of Jun 21, 2024, 269 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Emma'S Nail And Spa's publicly available reviews View source

Anthony Ngo rated Emma'S Nail And Spa 4 stars
3 months ago
I’d like to give this place 5 stars but I was ignored for the first 30 mins by staff due to the fact my ex works here and was sitting at the front desk (I didn’t know she worked here before entering). I came in for a manicure cos I had a nasty hangnail and my cuticles were jacked. I sat down after being ignored but then she (my ex) greeted other people coming in after me, that’s when I realized what was going on. I said hi to her, apologized for disturbing her cos I didn’t know she worked there (I live down the block from this place btw) and asked to be seen. A kind pregnant woman did an amazing job on my manicure. To my ex, I am truly sorry from the bottom of my heart for whatever hurt I may or may not have left you with. I know I was a dh back then and hella immature in a lot of ways. I don’t mean to make things awkward or weird if you ever run into me. I want you to know I am a completely different person than who I was 20 years ago. Peace.

Frequently Asked Questions About Emma'S Nail And Spa

Does Emma's Nail and Spa accept appointments?

No, Emma's Nail and Spa operates on a walk-in basis, which can lead to long waiting times, especially during busy hours. It's advisable to visit during off-peak times to minimize the wait.

Are the prices at Emma's Nail and Spa considered high?

Some customers have indicated that the prices at Emma's Nail and Spa are on the higher side for certain services. Prospective clients should review the salon's service menu and pricing beforehand to ensure it fits their budget.

What aspects of service are customers particularly satisfied with at Emma's Nail and Spa?

Customers regularly praise the quality of the manicures and pedicures, the talent of specific nail technicians, and the welcoming, enjoyable atmosphere of the salon.

About Emma'S Nail And Spa

Nail Salons
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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