Eddie Wright Car Supermarket Reviews

5 star experience at Eddie Wright's in Scunthorpe. Gary our Sales Person was very friendly, helpful and made choosing our new car very easy to do. Gary made sure I was aware of everything and made sure I understood everything he was saying. He was friendly, polite and went above and beyond. Nothing was too much trouble. I got regular updates on my car throughout the week before I collected it. Thankyou Gary for everything x I would highly recommend Eddie Wright's in Scunthorpe and if you are lucky enough to get Gary, you are in great hands. 😀

Bought a 64 plate Hyundai i10 a few weeks ago, the sales person (Liam) was quite cold at first until we said we were interested when he very quickly put an offer sheet together and urged us to pay a deposit. Fast forward to 2 days later and we picked up the car. Liam told us that the air con had just been re-gassed and was fully working. After driving away from the dealership we noticed that the car had no locking wheel key, we called them up and were fobbed off by a disgruntled man who said they were too busy and would call us back. The next day when I drove the car the air conditioning broke again and the car's steering felt terrible, I called up and was told someone would ring me back - this did not happen - I had to call back again later when the car was eventually booked in. The car then developed a major issue where it wouldn't start and ran poorly cutting out a lot, I had to push the car out of a car park to avoid a parking fine. Eddie Wright took the car for a week and when they gave it back to me, there was a belt that was making a squealing noise, they did manage to get it replaced whilst I was there and I took the car back home where it worked for 2 days and wouldn't start again. Have tried rejecting the car and have been fobbed off again waiting to hear back from them at the moment but things don't look good! Edit: It spent another week there and they couldn't get the car to fault. I made a suggestion of what the fault could be and they told me that they tried the fix and the car still wouldn't fault. I took the car out of the dealership and had barely made it down the road when it put two warning lights on the dashboard. I took the car back again where they replaced the ABS sensor. I received assurances from Jon-Paul that the car should be all OK for me now. I took the car home where it failed to start another 3 times. I called up Eddie Wright to try and talk to Clive who we had dealt with in the first place and he was very rude to me telling me that I'd bought a second hand car and I couldn't just get my money back. Something didn't sit right with this, so I contacted the RAC to get some legal advice and they told me that I should have been able to get my money back in the first 30 days as per the consumer rights act. Clive told me that I was required to let them repair it, this is not the case and I should have been entitled to reject the car in the first place. Now I'm stuck with trying to get the car to fault in their presence and I'm still fighting to try and reject the car but things still don't look good!