Overall sentiment towards e-Surgery’s online pharmacy service is mixed, with several customers highlighting significant dissatisfaction alongside a few positive experiences. Reviewers consistently note issues such as uncommunicative order cancellations, lack of customer support, and challenges with medication fulfillment. Some also describe abrupt or disrespectful interactions with the support staff. Nevertheless, a minority of users report timely deliveries and efficient resolution of problems, specifically citing staff members like Bradley for professional assistance.
The most frequent themes include communication failures, difficulty obtaining responses following order queries or medication issues, and challenges related to medication availability or incorrect deliveries. Positive feedback, though less common, refers directly to punctual delivery, fulfillment reliability, and helpful staff. Customers have expressed frustration around stock shortages and non-existent customer service, while others recommend the service based on punctuality and European-style online prescription fulfillment.
Based on reviewer feedback, e-Surgery has a divisive reputation among online pharmacies in the UK. Although some customers report efficient service and are repeat users, a substantial proportion highlight dissatisfaction related to customer service responsiveness, order complications, and medication management. Overall, e-Surgery is regarded as a pharmacy with inconsistent service quality, attracting both loyalty and criticism within its UK customer base.
The most frequent themes include communication failures, difficulty obtaining responses following order queries or medication issues, and challenges related to medication availability or incorrect deliveries. Positive feedback, though less common, refers directly to punctual delivery, fulfillment reliability, and helpful staff. Customers have expressed frustration around stock shortages and non-existent customer service, while others recommend the service based on punctuality and European-style online prescription fulfillment.
Based on reviewer feedback, e-Surgery has a divisive reputation among online pharmacies in the UK. Although some customers report efficient service and are repeat users, a substantial proportion highlight dissatisfaction related to customer service responsiveness, order complications, and medication management. Overall, e-Surgery is regarded as a pharmacy with inconsistent service quality, attracting both loyalty and criticism within its UK customer base.
Read more
