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Dutch Wonderland
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Dutch Wonderland Reviews Summary

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Parks | Philadelphia, PA

2249 Lincoln Hwy E, Lancaster, PA 17602, United States

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Dutch Wonderland?

As of Mar 14, 2024, 6100 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Dutch Wonderland's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 14, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

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Published on
March 14, 2024
Last updated
March 14, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Dutch Wonderland's customers had a positive experience.

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Dutch Wonderland's customer reviews analysis

Dutch Wonderland Family Amusement Park garners a positive reputation from recent customer reviews, with recurring themes highlighting the park's suitability for young children, festive seasonal events, efficient staff, and cleanliness. Patrons commend its Halloween festivities, rides appropriate for toddlers, and helpful conveniences like private nursing stations. The park's manageable size and thoughtful layout receive praise, facilitating a manageable experience for families. Furthermore, the mention of season passes offering good value suggests a high level of customer retention and satisfaction. Despite these positives, there is a common thread of concern over high food prices and long wait times, particularly for attractions and food service. Some visitors note that the park can sometimes require a full day or more to fully experience, which may influence planning for potential visitors.

Positive Feedback

The park receives high marks for its child-friendly attractions, with many customers specifically mentioning the suitability of rides for toddlers and young children. The integration of seasonal events such as the Happy Hauntings during Halloween enhance the overall experience, adding variety and novelty to standard park offerings. Staff members like 'DAMION' are highlighted for their knowledge, friendliness, and diligence in ensuring safety and efficiency on the rides. Cleanliness and special amenities, such as the private nursing station, are noted advantages for families. Season pass holders express satisfaction, finding the passes to be an excellent investment due to multiple visits throughout the year. Affordable accommodation options, such as the Cartoon Network Hotel, and the early park access it provides, further enhance the experience for visitors. Additionally, there is appreciation for policies allowing outside food and strollers, which cater to the comfort and convenience of families.

Concerns and Threads

Customer feedback indicates several areas for potential improvement. Long waiting times, not only for attractions but also for entry and food service, are common pain points. Parking, although plentiful, is described as expensive and, at times, bottlenecked due to limited attendants. The in-park food offerings, while tasty, are frequently characterized as overpriced, which could deter guests from on-site dining. Bag size restrictions and stringent checks can cause inconvenience for some visitors, potentially disrupting the flow of entry. The amusement park's entertainment, such as puppet shows and mascot designs, received mixed reactions, with some suggesting they are outdated or poorly executed. These factors, combined with observations of occasionally closed attractions, contribute to the overall critique of park operations and guest experience.

Frequently asked questions about Dutch Wonderland

Are season passes to Dutch Wonderland worth the investment?

Based on customer reviews, season passes are considered a good value for those who plan to visit the park multiple times across the season, as pass holders express satisfaction with their use and cost-effectiveness.

What dining options are available within the park, and are they affordable?

The park offers a variety of dining options, and while the food is appreciated for its taste, many reviews note that prices are quite high. Guests can benefit from bringing their own snacks or consider dining outside the park to manage costs.

How kid-friendly is Dutch Wonderland, and what ages is it best suited for?

Dutch Wonderland is highly praised for being exceptionally kid-friendly, with a large selection of rides and attractions specifically designed for toddlers and children up to the age of 8. The park also accommodates children with special needs and provides areas for younger kids to enjoy.

Recent customer reviews and testimonials for Dutch Wonderland

Dutch Wonderland
SAMANTHA SHORT
5-Star
5 months ago
Had such a great time with the kids. It's Oct! So lots of Halloween fun, candy, and great rides! Had an amazing time. The staff were well trained on the rides and made sure people followed the rules! Very clean has a private nursing station for moms nursing. The season passes are well worth the price if you can go a couple of times! So far we went 5 times this year with our new passes!! An especially great employee was DAMION he was working the hot air balloons near the slides and twister! He was very knowledgeable and friendly! Did a great job inspecting everything!
Dutch Wonderland
Victoria Malin
5-Star
4 months ago
We purchased tickets for their Happy Hauntings event for Saturday. Rain caused the park to close so we went Sunday instead without any issues. We have a 5 year old and 1 year old (walking, not handheld) so we stayed at the Cartoon Network Hotel and with their wristband, we were able to enter the park an hour early to "preview the rides". No long lines, everyone was so polite, the decorations were adorable and age appropriate, they had a trick or treat trail and dance party along with cute Halloween shows for the kids. We were able to ride every single ride and see all the events inside the park. Absolutely worth every penny!
Dutch Wonderland
Jennifer
5-Star
7 months ago
My first visit at 40! I joined my dear friend and her 4 year old daughter. Perfect park for younger children! Clean, not too large, good variety of attractions, thoughtful layout, not a terribly long wait for anything. The water attraction area was great, and I'm usually not a fan. Lots of attendants to keep little ones safe and lots of fun slides and attractions. I loved that the larger water slide had a lift device for the floats, so the riders just go up the stairs and get in. I think I loved it more than my little "niece"! Food and drink is a bit pricey, but that was not a surprise. They will check your bags, so keep to the size limit, or you'll be returning to your car. Even though my friend hardly uses strollers anymore, it was a huge help to have it for a day at the amusement park. My friend has season passes and they've paid for themselves a few times over already. Make it a fun summer season if you have young children!
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Overall Rating

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Overall Rating
4.4
/5
6100
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About Dutch Wonderland

Parks
Amusement Park has 44 acres of roller coasters, water slides, kids' shows, a castle & campgrounds.
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