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Dream Home Store Reviews

Rated 4 based on 178 Reviews

Unit w1, Dhammatek Limited, Havenside House, Fishtoft Rd, Boston PE21 0AH

Furniture Shops Boston

Published on
July 31, 2025
Last updated
July 31, 2025

Reviews Summary

The overall sentiment towards Dream Home Store, a furniture retailer, is highly positive based on customer reviews. Reviewers consistently note quick response times, efficient delivery, and exceptional support with order issues such as missing or damaged parts. Customers report staff members being accessible, communicative, and helpful, especially when problems arise. Some reviewers mention minor challenges with assembly instructions and occasional product defects, but these issues are met with swift and effective resolutions from the company. Common feedback includes strong praise for customer service, with many citing immediate responses to email inquiries, rapid part replacements, and flexible return processes. The product quality is described as solid and durable, while pricing is considered favorable. Across all interactions, the company’s hassle-free support, polite communication, and willingness to address concerns stand out as major reputation factors. Overall, Dream Home Store is regarded as a reliable option for furniture shopping, particularly valued for its customer support and efficient handling of problems. Customers who purchase from the shop note a consistent experience with delivery in line with expectations and a willingness to address any product issues promptly.
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What Customers Are Saying About Dream Home Store?

could not do enough to help

absolutely beautiful

Excellent customer service

service is great and efficient

resolved the issue immediately

very solidly built

absolutely fantastic service

very positive interaction with the customer support team

quick reply. All sorted

Very happy with the service

Trustguide extracts key phrases from reviews about Dream Home Store and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Dream Home Store's customers had a positive experience.

Positive
90%
Neutral
10%
Negative
0%

Dream Home Store Ratings

5

As of Based on 178 revies as of Jul 31, 2025

Dream Home Store Score

90%

As of Based on 178 revies as of Jul 31, 2025

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Customer Reviews

As of Jul 31, 2025, 178 customers have reviewed this business and rated it 4 Star out of 5. Trustguide conducted an in-depth analysis of Dream Home Store's publicly available reviews View source

Garry Mills Personal rated Dream Home Store 4 stars
a month ago
After ordering our chest of drawers late on Tuesday night, and I was impressed to have received my order by Thursday lunchtime, along with a confirmation call the previous day. The instruction booklet was a little hard to read, some very small print and the pictures not always clear so make sure you have your glasses handy. The unit is very heavy, and first impressions are that the unit is durable. The drawers are of strong construction and they look great. The drawer runners, which are again of solid construction, come as one piece but will need splitting, which wasn’t clear in the instructions, and one of the runners had not been put together at time of packing correctly. After reaching back out to the company they could not do enough to help, and their response time was exceptional. A video was sent on how to put together the runner which was helpful, and this saved a delay in a replacement being sent out. Overall very pleased with the product and service.
Anna Chojecka rated Dream Home Store 5 stars
4 months ago
I used the shop for the first time. What I can say is that I am incredibly positively surprised. Great contact with the staff. The egg chair absolutely beautiful. With all my heart and a clear conscience, I will encourage people to visit the shop. I will definitely shop there more than once ❤️ In the photo the chair has a different base because I had to swap with the base of the chair my son has because the original one wouldn't fit me on the balcony, but overall the chair is one of the most beautiful. I am absolutely pleasantly surprised by the low price. The price and the chair exceeded my expectations 😍
stuart robertson rated Dream Home Store 5 stars
4 months ago
Very happy with the purchase. Materials and finish are good quality. Excellent customer service: one box arrived with a cracked piece. They replied immediately and two days later a replacement box arrived. I would recommend them

Frequently Asked Questions About Dream Home Store

How responsive is Dream Home Store when assisting with missing or damaged parts?

Dream Home Store is noted for fast support, often replying within a day and sending replacement parts quickly. Customers report that the company provides clear instructions or videos to assist with assembly issues or resolve missing part concerns.

Are the furniture items from Dream Home Store easy to assemble?

Most reviews describe the assembly process as straightforward, but some instruction booklets have small print or unclear visuals. Still, if difficulties arise, customer service is quick to offer guidance or helpful resources.

What is the typical delivery timeframe for orders?

Delivery times are generally prompt, frequently within two days after ordering. Customers also receive confirmation calls or emails, and the company maintains accurate delivery estimates according to reviews.

About Dream Home Store

Furniture Shops
Dream Home Store is a furniture retailer that specializes in selling a range of home furniture items including wardrobes, tables, chairs, and bedroom sets. The company operates both in-person and through online ordering, providing delivery services for large and flat-packed goods to customers’ residences. Operationally, Dream Home Store coordinates product delivery, handles product support through email and phone, and manages returns or part replacements efficiently. The company’s workflow includes packing items in accessible units, offering customer communication through digital channels, and ensuring follow-up help for assembly questions or part issues.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.