How quickly does DNS Accountants respond to client queries?
Reviews consistently mention responses within hours or same day. Staff members are described as being available by phone and email, addressing concerns and clarifying issues promptly to keep clients informed and reassured.
Can DNS Accountants assist with complex issues like HMRC queries or offshore disclosures?
Clients have reported that DNS Accountants help with HMRC clarifications, self-assessments, and specialized needs like offshore disclosure, with staff offering expertise, clear explanations, and support throughout the process.
Are individual account managers assigned to clients?
Yes, multiple reviewers mention having specific account managers who handle their queries and ongoing needs. These managers are responsible for personal communication, advice, and ensuring the client’s requirements are met.