DNS Accountants Harrow generally has a positive reputation among its clients, with several praising the company for its knowledgeable and helpful personnel, timely tax filing assistance, and strong advisory skills. The recurring themes in the positive feedback highlight the professionalism, responsiveness, and courtesy of specific accountants such as Siddharth, Amit Gupta, and Sneha. Clients appreciate the patient explanations and thorough guidance provided, especially with complex issues like overseas income declaration. However, not all experiences have been positive; there has been criticism regarding the Middlesex office. Complaints about poor communication post-payment, unhelpful interactions, and errors in basic calculations indicate inconsistency in service quality and customer care.
A number of reviews for DNS Accountants Harrow point to the company's strong suit in delivering professional and efficient services. Key positive aspects frequently mentioned by clients include an overall satisfaction with their professional conduct and the availability of a knowledgeable staff, who efficiently handle various accounting tasks. Clients are appreciative of the company's ability to assist with both routine tax affairs and more complicated matters, such as overseas income declarations. The firm's responsiveness and timely paperwork processing are also commendable. Specific account managers like Siddharth, Amit Gupta, and Gaurav receive individual praise for their assistance and customer service skills, contributing significantly to the company's positive image.
Despite the overall positive reception, DNS Accountants Harrow faces notable criticism regarding certain aspects of their service. The Middlesex office, in particular, has garnered negative attention for its unhelpful demeanor and accounting errors, with clients expressing dissatisfaction with the quality of service. Furthermore, some clients have experienced a drop in communication quality following payments, as highlighted by a customer who observed that active engagement turned to silence upon becoming a paying customer. In such cases, the lack of client support and advisement represents a serious concern for those who require additional assistance navigating complex tax issues.
Yes, DNS Accountants Harrow has been positively reviewed for handling complex tax issues, including overseas income declaration. Several customers have recommended their services based on successful experiences with such matters.
Many reviews highlight the firm's responsiveness to queries and the provision of timely advice. However, there are instances where customers have reported a drop in communication post-payment, which suggests responsiveness may vary depending on the specific circumstances or office.
Based on the reviews, the Middlesex office has received criticism for being abrupt, unhelpful, and making errors in basic accounting. This feedback suggests that customers may have varying experiences with this particular office, and it may not be as highly recommended as other departments within the company.