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Digital Converters Reviews

Rated 4.9 based on 137 Reviews

Videographers in Ripon

Keld Close Barker Business Park, Unit 1 Barugh Way, Ripon HG4 5FG

Published on
September 4, 2025
Last updated
September 4, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Digital Converters's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Digital Converters?

absolutely flawless

very rapid turnaround

pleasant surprise to watch the videos

highly recommend and will be using again

very trustworthly, Very fast and great communcation

arrived safely

No complaints and a 5* service

video quality is great

came out PERFECTLY

absolutely amazing service and worth every penny

Trustguide extracts key phrases from reviews about Digital Converters and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Sep 04, 2025, 137 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Digital Converters's publicly available reviews View source

Manpreet Singh rated Digital Converters 5 stars
a week ago
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Absolutely Outstanding Service – 5 Stars Without Hesitation From start to finish, my experience with Digital Converters has been absolutely flawless. Their website is extremely user-friendly, making it very easy to place an order and arrange the collection of my video tapes. The pickup process was smooth and convenient, and what impressed me most was how well I was kept informed at every stage — from the moment they received my tapes to when the converted product was on its way back to me. They delivered everything on time, and the final product was exactly what I had hoped for — handled with care, and professionally presented. It’s clear that this company values both quality and customer service. I truly believe businesses like this deserve recognition. They’ve made it so easy to preserve precious memories, and I wouldn’t hesitate to recommend them to anyone looking to digitise their old media. Perfect service, excellent communication, and a company you can trust.
Peter rated Digital Converters 5 stars
a month ago
Third batch of films I've had processed now by Digital Converters. It's been an absolute pleasure to have my dad's cine films (some over 50 years old) developed by you guys. From answering my naive questions before ordering, to the simple ordering process and very rapid turnaround, this was again a brilliant experience. Meant such a lot to get his precious films developed, can't thank you enough. You deserve to do well as a company, really good customer service and high quality product. I had a disastrous experience with another (unnamed) company and their "Memory Boxes", which put years on me, very traumatic indeed. You on the other hand were an absolute breeze, very transparent, professional, fast and high quality, which is what people need when rescuing important and highly personal films, often at times of high family emotion (eg dealing with bereavement/house clearance etc). Thank you so much!
genevieve sharples rated Digital Converters 5 stars
a month ago
So glad that I found Digital Converters! I recently found a box of 8mm video cassettes at my mothers house (twelve in all and most had no notes on them save a few) Digital Converters was one of the first sites I looked at and what swayed me to use there service is that everything was explained so well. I took the dive and sent off my 12 tapes (tracked). Once the tapes were being converted I could see what was happening at every stage. I also emailed in to see how things were going and to my surprise there was footage on all ten of the tapes! One was blank and the other was unplayable due to mould (both of which were refunded). I was so excited once my cloud backup link was sent. It was such a pleasant surprise to watch the videos. Alot of them are cherished memories of my childhood and also involve family members who are no longer with us. I'm so glad that I sent them in. I will be checking to see if I can find any other tapes and I will be using Digital Converters for sure! Thank you so much! I can't even describe how watching these made me feel!

Reviews Summary

The overall sentiment toward Digital Converters' media digitisation service is overwhelmingly positive, as reviewers consistently praise clear communication, safe handling of valuable media, and high-quality results. Customers note that the process is smooth from website ordering through to delivery, with multiple mentions of meticulous tracking, professional packaging, and timely service. Only minor apprehensions are reported, largely about sending precious tapes by post, but these are alleviated by the company's processes and communication.

Frequent themes in the reviews include excellent customer support, rapid turnaround times, and detailed status updates at each stage of the digitisation process. Clear and simple instructions, transparency, and proactive updates help build confidence—especially given the sentimental value attached to customers' original media. Many reviewers mention repeat business or intent to use the service again, reflecting deep trust in the process and team.

Overall, Digital Converters is regarded as a trusted media digitisation provider with a strong reputation for reliability and exceptional care. Customers value the thorough communication and high standard of finished digital products. This consistent performance and visible customer loyalty reinforce the company’s strong standing in the UK media transfer market.
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Frequently Asked Questions About Digital Converters

Is it safe to send my tapes or films to Digital Converters by post?

Yes, customers report that Digital Converters provides clear instructions for packaging and delivers frequent tracking updates, ensuring that valuable tapes and films are handled safely and returned promptly upon completion.

How quickly will I get my converted digital files back?

Many customers mention a rapid turnaround, often receiving their converted files within about a week. The company informs customers about progress at every stage, providing regular updates from receipt to dispatch.

What digital formats can I receive my converted files in?

Digital Converters offers the choice of digital output via USB stick, DVD, or cloud download. Customers can select their preferred format during the ordering process to suit their storage or playback needs.

About Digital Converters

Videographers
Digital Converters provides media digitisation services, converting analog formats such as VHS tapes, cine films, and camcorder reels into digital formats like USB sticks, DVDs, and cloud storage. The company operates primarily online, allowing customers to place orders through its website and send their media in for conversion.

The company follows a structured workflow that starts with order placement and collection, detailed tracking of media throughout the conversion process, and transparent communication at each stage. Completed digital files and safely returned originals are delivered to customers, with options for cloud, USB, or DVD output depending on customer preferences.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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