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Daisy Nail Salon - Manicure/Pedicure/ Eyelashes/Waxing logo

Daisy Nail Salon Reviews

Rated 3.9 based on 96 Reviews

621 Prescot Rd, Old Swan, Liverpool L13 5XA

Nail Salons | Liverpool

Published on
June 21, 2024
Last updated
June 21, 2024

Reviews Summary

The reputation of Daisy Nail Salon exhibits a significant degree of polarization among its clientele. A subset of customers lauds the salon for their meticulous services, consistently highlighting the staff’s proficiency, particularly with respect to nail treatments like manicures and acrylics. Elena, one of the salon's technicians, receives mixed reviews; one patron applauds her attention to detail, while another denounces her proficiency and service approach, indicating a possible inconsistency in service quality. Additionally, key elements that negatively impact the salon’s reputation include alleged staff rudeness and poor experience with eyelash services as well as acrylic nail application. Instances of injuries during pedicure services and surcharges that customers perceived as unfair also contribute to the negative perceptions. The salon's decorum and ambiance seem to have fetched positive remarks, yet customer service — specifically interaction and communication — should be areas of focus for improvement.
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What Customers Are Saying About Daisy Nail Salon?

absolutely love the service

super experienced and always know

Very friendly, thorough and careful

highly do not recommend

Awful experience

sliced my foot

really rude, not welcoming

was turned away

I was overcharged

unfriendly the girl was

Trustguide uses AI to extract key phrases from reviews about Daisy Nail Salon and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 30% of Daisy Nail Salon's customers had a positive experience.

Positive
30%
Neutral
0%
Negative
70%

Daisy Nail Salon Ratings

5

As of Based on 96 revies as of Jun 21, 2024

Daisy Nail Salon Score

30%

As of Based on 96 revies as of Jun 21, 2024

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Customer Reviews

As of Jun 21, 2024, 96 customers have reviewed this business and rated it 3.9 Star out of 5. Trustguide conducted an in-depth analysis of Daisy Nail Salon's publicly available reviews View source

Sue Morton rated Daisy Nail Salon 5 stars
2 weeks ago
I've been to this salon for many years now and absolutely love the service they supply. Elena does my nails every month, and she is a perfectionist to detail.
Teresa Gabrus rated Daisy Nail Salon 5 stars
5 months ago
I highly do not recommend this salon!!! I had my eyelashes done there and the lady who did my eyelashes doesn't even know how to do them. They came off after 2 days. not even and with defects. there's a lot more to write!! For this kind of money, I would rather find someone unselfish who will make me something professional and exactly what I want. and I'm not writing about nail polish or how ladies behave. I will never go
Georgia rated Daisy Nail Salon 5 stars
5 months ago
AVOID!! Awful experience with Elena, I went in on christmas eve to have ombre acrylics done. I sat down and showed the lady a picture of the nails, she said okay and proceeded. Now I've genuinely never had an experience like this there was no cuticle care at all she just got a nail drill (whatever it's called) and did all my nails with that. She then put white tips on my nails, added no acrylic base or anything she just put this white sticky stuff on and asked if I liked them I said are they going to be ombre and she said no I can't do ombre?! Why proceed with the appointment then? Elena then said I had to pick a colour, white or pink I said I didn't want either as I haven’t come in for one block color and politley asked her to remove what she had done as I lost total confidence in that she knew what she was doing, only as I've had acrylics done a lot and the way these ones were done were apalling and unprofessional. Whilst removing the tips she proceeding to apply unnecessary pressure to her drilling tool, she burnt everyone of my nails and laughed at me when I had to pull my hand away from her due to the heat and pain. The best part was when I first sat down I told her how I was getting engaged the next day, well you want to see what she did to my ring finger the nail has the biggest dent right in the middle, so do all the others but my ring finger is the worst out of them all which I fully believe was done deliberately. Genuinely so shocked and disgusted that this place is even open! I should of known it was a dodgey place with no social media pages and when a customer did ask if they had any pages while I was in there they were very reluctant to give her the details it was weird... PLEASE AVOID I've definitely learnt my lesson if there's an appointment at a nail salon on chirstmas eve with no social medias go somewhere else. I love Top Nails in Huyton Village, 10/10 experience everytime (they were fully booked which is why I went here) but my goodness just avoid this place like the plague I wish I did. I'm not here to discourage any of the staff or the Buisness but my service was shocking I think you need feedback so you can rectify your mistakes and train staff appropriately, because it was that bad that I feel I have to warn others to not waste their time and money on the same experience. How this place has been open for 5 years and yet they can't do acrylics I'll never know! Customer service training would go a long way too.

Frequently Asked Questions About Daisy Nail Salon

Does Daisy Nail Salon offer appointments for acrylic nail services, and how skilled are the technicians?

Daisy Nail Salon does offer appointments for acrylic nails. However, the skill level of technicians may vary based on customer experiences — it's advisable to discuss your requirements in detail and perhaps request a technician with strong positive reviews to ensure the best results.

What is the salon's policy for service adjustments or cancellations?

The salon requires cancellations to be made 24 hours in advance. For adjustments to services such as the thickness of acrylics or dissatisfaction, there may be additional charges. It’s recommended to clarify any potential extra costs before the service commences.

Can I expect a friendly and welcoming customer service at Daisy Nail Salon?

Customer experiences with the salon's customer service have been mixed. While some have had pleasant interactions, others have reported unfriendly and unprofessional behavior. First impressions can be important, so if friendliness and cordial customer service are high on your priority list, this might be a determining factor for your patronage.

About Daisy Nail Salon

Nail Salons
Welcome to Daisy Nails, we are a professional nail salon spa and beauty salon in Old Swan Liverpool, specialising in Nail care/Gel nail/ Manicure/Pedicures/Removals/Eye treatment/ Infills/Waxing. You are free to pop in or can make an appointment via telephone, facebook. We can not wait to see you, please come in and relax. Daisy Nails
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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