Dace Specialist Car Centre Manchester Reviews

Reviewers consistently note an extremely positive sentiment regarding Dace Motor Group’s used car sales service. Mentioned staff, including Gareth, Jack Hilton, Joe, Tom, and Dan, are frequently praised for their professionalism, transparency, and helpfulness. Customers highlight smooth purchase processes, vehicles matching descriptions, and prompt readiness, with several specifically reporting that issues such as car condition and paperwork were managed transparently. Although some mention previous negative experiences elsewhere, no criticism is directed at Dace Motor Group in these reviews.

The most frequent themes across the reviews include staff knowledge, a welcoming atmosphere at Manchester and Eccles locations, and a process that is described as smooth from start to finish. Customers often mention feeling informed throughout the buying experience and appreciate the staff's willingness to answer all questions and handle logistical details, such as test drives, MOTs, and vehicle preparation.

Overall, Dace Motor Group is regarded as a reliable and highly professional used car dealer in the Manchester region. The consistent pattern of satisfaction, repeated recommendations, and praise for issue handling reinforces the company’s strong reputation and suggests a trusted option for car buyers in the area.

Dace Motor Group operates as a used car dealership, specializing in both the sale and purchase of pre-owned vehicles. The company serves customers in-person at its locations in the Manchester area, including branches in Eccles and at its Specialist Car Centre.

The company’s operational model focuses on an end-to-end customer service approach. Staff members guide customers through vehicle selection, provide detailed information, arrange test drives, and manage logistics such as vehicle servicing, MOTs, and preparation before handover. The process includes transparency and clear communication throughout the purchase journey.