The overall reputation of Cutting Room Creative (CRC) is mixed, trending towards positive but with notable instances of dissatisfaction among customers. The salon's services such as children's haircuts have received harsh criticism, with blended faults like block steps noted as significant issues, causing distress to parents. Meanwhile, there's a trend of high satisfaction among those having complex coloring services, including split bleach and dye, where technicians' expertise is highlighted positively. The customer service is frequently praised, with the staff described as attentive and professional, making clients feel welcomed and pampered through extra services like head massages and complimentary drinks. However, the skill level among the staff appears inconsistent, as some stylists, particularly less experienced ones, have been criticized for lacking knowledge in treating certain hair types and delivering unsatisfactory results such as incorrect balayage execution.
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