Curzon Soho reflects a largely positive company reputation through its customer experiences, specialising in a unique cinema atmosphere and quality facilities. Many reviewers appreciate the venue for its well-maintained and comfortable theatres, excellent sound and visual quality, and the presence of a diverse selection of drinks. The location is frequently noted for its convenience in central London, with many enjoying the ambience of both the upstairs and downstairs areas for socialising before showings. Despite these positive elements, some customers express a desire for improvements such as the addition of drink holders in the theatres and a wider variety of snack options. There is a singular report of a customer facing service issues, specifically regarding a last-minute cancellation and an alleged lack of follow-up communication. This indicates room for improvement in customer service and crisis management practices.

Curzon Soho Reviews
Rated 4.5 based on 1584 Reviews
99 Shaftesbury Ave, London W1D 5DY
Cinemas | London