Craigentinny Dental Care
Craigentinny Dental Care

Craigentinny Dental Care Reviews Summary

Dentists | Edinburgh

What do customers say about Craigentinny Dental Care?

As of Apr 16, 2024, 117 customers have reviewed this business and rated it 4.7 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Created by
Trustguide AI
Published on
April 16, 2024
Last updated
April 16, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
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Customer Satisfaction Rate
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Craigentinny Dental Care's customer reviews analysis

Analysis of recent customer reviews for Craigentinny Dental Care reveals a consistently high reputation, marked primarily by the professionalism, expertise, and caring approach of its staff. Patients frequently mention the personalized, attentive service they receive, often highlighting the comfort provided during treatments, including those with extensive dental work or who suffer from dental anxieties. The team, led notably by Fraser Hendrie, Nadir Khan, and others including Jennifer Patterson and Miriam Figge, receives commendation for their effective communication and thorough explanation of dental procedures, which instills a sense of confidence in the patients. One of the key themes in the feedback is the transformational impact of the treatments on patients' lives, restoring functionality and confidence to smile again after many years of discomfort. Additionally, the modern facilities and the general cleanliness of the practice also contribute positively to the overall patient experience.

Positive Feedback

Craigentinny Dental Care excels in providing a high standard of personalized care, as indicated by numerous patients' testimonials. With specific praise directed towards the competency of the dental professionals, such as Fraser Hendrie, Nadir Khan, and their team, it is evident that skill and expertise are definitive strengths of the practice. The ability to inspire confidence and clearly communicate treatment plans is lauded, alongside the practice’s capacity to significantly improve patients' quality of life through dental restorations. The practice’s capacity to effectively handle dental anxieties, allowing patients to undergo treatments without sedation, underscores their empathetic and patient-oriented approach. Additionally, the practice’s state-of-the-art facilities and hygiene are favorably noted, translating to a comfortable environment for patients.

Concerns and Threads

The analysis of customer feedback for Craigentinny Dental Care fails to reveal any consistent negative trends, indicating high levels of patient satisfaction. While the substantial financial commitment required for some dental treatments such as full jaw implants is acknowledged by patients, the overall sentiment remains exceedingly positive. It is important for prospective customers to consider that the absence of explicit negative commentary may not fully exempt the practice from areas of improvement. However, based on the current data provided, specific negative aspects cannot be determined. Patients are encouraged to inquire about all treatment costs and consider financial planning for extensive dental procedures.

Frequently asked questions about Craigentinny Dental Care

Is Craigentinny Dental Care equipped to manage patients with dental anxiety?

Yes, Craigentinny Dental Care is recognized for successfully managing and treating patients with dental anxiety. With a compassionate approach, modern methods, and a focus on understanding and alleviating individual patient fears, they have enabled many patients to undergo treatment without the need for sedation.

Do the dental professionals at Craigentinny Dental Care provide clear communication and explanation of dental procedures?

Absolutely. Reviews consistently praise the dental professionals at Craigentinny Dental Care for their thorough communication with patients. This clarity in explaining procedures helps patients understand their treatment plans and contributes to the overall confidence in the care provided.

Does the practice offer advanced dental treatments such as full jaw implants?

Yes, Craigentinny Dental Care provides advanced dental treatments including full jaw implants (All-on-4 Implants). The practice is noted for the successful execution of complex procedures, combining expert skills with modern technology.

Recent customer reviews and testimonials for Craigentinny Dental Care

Craigentinny Dental Care
Derek Johnson
3 months ago
Thank you Fraser Hendrie and Nadir Khan for my Top Jaw implants! Nadir for his excellent success in finding a robust placement for my 4 implants, not an easy task given my age and gum condition, and Fraser for his tireless extensive efforts to create my top Jaw Bridge. I approached Craigentinny Dental Care to investigate the possibility of providing me with full Top Jaw implants (All-on-4 Implants) with great trepidation, not least due to the significant financial cost of such a decision. From the first appointment for a scan Fraser inspired confidence which grew over the coming months with his exceptional and approachable manner. Through our many discussions on dentistry and exceptional detail of my choices along the journey, it was clear that Fraser had a desire to constantly strive for perfection and to provide a comprehensive offering at Craigentinny Dental Care in line with “best current practice” in the dentistry field. Along with his very person-centred approach, it was abundantly clear that I had made the right decision! Fraser’s attitude and aptitude is reflected throughout the team and I thank the entire team, from my regular Dentist, Jennifer Patterson, along with all the Dental Nurses, Hygienists and reception team, -too many to name individually but you know who you are- for making this a pleasant journey (yes- actually was!). I can now eat normally - and as a bonus, smile - with confidence, which has been missing in my life for at least 10 years. I am very pleased I chose to go ahead with my implant plan and that I chose Fraser, Nadir and the team at Craigentinny Dental Care. Thank you
Craigentinny Dental Care
Linda Irvine
2 years ago
I’ve been going to this practice for a few years now. I finally decided to have some cosmetic dental work done on my teeth. It was quite a lot of work I had done. I have to say, from start to finish, Fraser was absolutely brilliant. Everything was planned out to make sure I was truly happy before we proceeded to the next stage. The difference in my smile is unreal! I am so glad I went ahead with the treatment, I no longer need to cover my mouth when I’m laughing and smiling. It has really boosted my confidence. If you are thinking about cosmetic dentistry Fraser is your man! He knows his stuff! Everyone in the practice are truly lovely and welcoming. A wonderful experience all round
Craigentinny Dental Care
Hayley Pendreich
2 years ago
Having attended Craigentinny Dental Practice since I was young, I have always had a great experience. Recently I had some extra work done on my teeth and the standard and professionalism was second to none. I would give Fraser and the team 5 stars, always so friendly and kind, with a warm and genuine reception. I have recommended many people to attend the practice when unsure where to go, and they too have had just as good an experience as myself.
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About Craigentinny Dental Care

We are a Private and NHS Family Dental Practice and have been caring for the people of Edinburgh for around 30 years. We know that everyone prefers to see the same dentist at each visit which why at Craigentinny we work hard to ensure that happens. In addition to general dentistry our team are trained to provide additional care such as dental implants, a dedicated dental fear service, dental treatment under sedation, adult orthodontics and much more. Opening hours are convenient from 8:00am daily and a patient car park is available.