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Compounding Shop Pharmacy, Inc

Compounding Shop Pharmacy, Inc Reviews Summary

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Pharmacies | Houston, TX

11845 Wilcrest Dr, Houston, TX 77031, United States

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Compounding Shop Pharmacy, Inc?

As of Mar 13, 2024, 136 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Compounding Shop Pharmacy, Inc's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
February 27, 2024
Last updated
March 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Compounding Shop Pharmacy, Inc's customers had a positive experience.

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Compounding Shop Pharmacy, Inc

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Compounding Shop Pharmacy, Inc's customer reviews analysis

Compounding Shop Pharmacy, Inc. has garnered widespread acclaim from customers for its exceptional service standards. The majority of patrons experience a compassionate, patient, and responsive approach from pharmacists like Jason, Crystal, and the main boss, who are noted for their willingness to address questions comprehensively. Personalized attention, professional demeanor, and commendable knowledge are recurring themes in customer feedback. Moreover, the staff is recognized for remembering clients and providing valuable information about medications. However, concerns have been raised regarding fluctuations in pricing without insurance and perceptions of a profit-oriented mindset. Despite slightly higher prices cited by some, the quality of the medication and the personalized service appears to serve as compensating factors for the premium costs.

Positive Feedback

Compounding Shop Pharmacy, Inc. has demonstrably succeeded in providing positive experiences to its customers. The staff, comprising of individuals like Jason, Crystal, and Nathalie, have been particularly praised for their exceptional customer service skills. Clients frequently mention the patient, friendly, and attentive nature of service, as well as pharmacists providing detailed explanations of medications. The ability of the pharmacy to remember returning customers and swiftly manage prescriptions showcases a level of personal care. The swift turnaround time for prescription readiness and the quick response to calls serve as testaments to the pharmacy’s efficiency and dedication. A clean shop environment and timely reminder calls further illustrate a commitment to excellence in customer service.

Concerns and Threads

Despite the predominance of positive reviews, Compounding Shop Pharmacy, Inc. has faced criticism regarding their pricing policies. Some customers have expressed dissatisfaction with the regular price changes and the higher costs compared to larger pharmacy chains, particularly for those paying out of pocket. This has led to a perception amongst a segment of clients that the pharmacy is too profit-driven, potentially overshadowing the more positive aspects of the service. These price-related concerns stand in contrast to the lauded customer service but highlight a need for the business to reconsider its pricing strategy to maintain customer satisfaction and loyalty.

Frequently asked questions about Compounding Shop Pharmacy, Inc

Do the higher prices at Compounding Shop Pharmacy, Inc. reflect the quality of the medication and service?

Many customers have affirmed that although the prices may be slightly higher, they find the quality of medication and personalized customer service provided by Compounding Shop Pharmacy, Inc. to be worth the extra cost.

Does the staff at Compounding Shop Pharmacy, Inc. provide detailed information about the prescriptions they offer?

Yes, customers consistently commend the staff for being professional and knowledgeable, often providing comprehensive details on medication usage, effects, and any potential side effects.

Are there any issues regarding consistency in pricing at Compounding Shop Pharmacy, Inc.?

Some customers have raised concerns about inconsistent pricing and periodic price increases, which can be challenging for those not using insurance and paying out of pocket.

Recent customer reviews and testimonials for Compounding Shop Pharmacy, Inc

Compounding Shop Pharmacy, Inc
Shivam Nagpal
5-Star
2 months ago
This pharmacy is hands-down the best in the market. Jason and Crystal are the sweetest pharmacists I've come across. They're patient and answers all my questions without fuss! The main boss-pharmacist (don't know his name, recognize by voice) is good too! Prices slightly higher than other big pharmacies out there, but one's got to consider that this is just a very small business in comparison to the big dogs. However, the medication quality has always been top-notch! I do wish I resided in Texas primarily as this would be my home pharmacy then, because I'm Canadian, but nevertheless, I will continue using them for the little while that I'm in Texas still!
Compounding Shop Pharmacy, Inc
Charles Ogle
5-Star
2 weeks ago
Always enjoy doing business with this pharmacy. Staff is very helpfully and profesional. Nathalie had outstanding customer service skills and was extremely knowledgeable when it came to answering my questions and getting me what I needed.
Compounding Shop Pharmacy, Inc
Rita Sims
5-Star
2 months ago
I have been using compounding pharmacy for the last couple of years. The staff is professional, courteous, considerate and very attentive to my special needs. Once when what my physician prescribed for me didn’t work, they consulted with my physician and tried several Compounds, until they found one that worked. I am truly pleased with them, and highly recommend them .
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Overall Rating

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C
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Overall Rating
4.9
/5
136
reviews
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About Compounding Shop Pharmacy, Inc

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