Complete Building Control Ltd Reviews

Overall sentiment toward Complete Building Control Ltd building control services is mixed, with reviews split between satisfied clients and those reporting operational frustrations. Reviewers consistently note the professionalism and helpfulness of certain inspectors, particularly referencing projects in Coventry and Enfield, and several customers recommend the company in these areas. However, a substantial segment expresses dissatisfaction, citing communication failures, appointment delays, and incomplete services.

Frequent themes include the company’s initial efficiency and knowledgeable inspectors, with positive mentions of staff members like Maysam, Bilal, Holly, and Dan Powell who provided guidance and flexibility. Conversely, repeated negative feedback references long waiting times for inspection reports, difficulty reaching the office by phone or email, and complaints about completion certificates and refund handling. Some reviewers mention staff changes affecting service reliability especially in recent years.

In summary, Complete Building Control Ltd’s reputation in areas such as Coventry and Enfield is variable, reflecting both strong, dedicated inspector support and persistent complaints about responsiveness and process consistency. The business fosters loyalty among some repeat users, but trust is undermined by operational and communication issues raised by others.

Complete Building Control Ltd operates within the building control industry, managing compliance assessment and inspection for residential and commercial construction projects. The company oversees elements such as building extensions, loft conversions, garages, and annexes, working across various locations including Coventry, Enfield, and the surrounding regions.

The company provides its services primarily through in-person inspections conducted by certified surveyors, who review construction stages and issue necessary certificates for regulatory compliance. Communication occurs via phone, email, and digital platforms such as WhatsApp, while scheduling is adapted to fit the project timeline and builders’ needs.