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Colma Cremation And Funeral Services Reviews

Rated 5 based on 51 Reviews

7747 El Camino Real, Colma, CA 94014, United States

Funeral Directors | San Francisco, CA

Published on
February 17, 2024
Last updated
March 13, 2024

Reviews Summary

Colma Cremation and Funeral Services garners a positive company reputation through the experiences conveyed in a range of customer reviews. A recurring theme is the emphasis on compassion, understanding, and professionalism displayed by the staff, predominantly highlighting Reuben and his team. Customers note exceptional personalized care and support during emotionally challenging times, detailing staff behavior as akin to family. Furthermore, the company is commended for its clear communication and ability to fulfill promises efficiently. The reviews reflect a customer experience that extends beyond mere transactional interactions, with the staff seen as empathetic individuals providing comfort and patience. Issues are handled with consideration, including addressing misunderstandings swiftly and competently. The affordability of services, relative to competitors, also contributes favorably to the company's reputation, enhancing customer satisfaction and trust. No significant negative feedback is noted, suggesting a strong customer focus and successful delivery of services.

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What Customers Are Saying About Colma Cremation And Funeral Services?

Trustguide uses AI to extract key phrases from reviews about Colma Cremation And Funeral Services and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Colma Cremation And Funeral Services's customers had a positive experience.

Positive
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Colma Cremation And Funeral Services Ratings

5

As of Based on 51 revies as of Feb 17, 2024

Colma Cremation And Funeral Services Score

As of Based on 51 revies as of Feb 17, 2024

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Customer Reviews

As of Mar 13, 2024, 51 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Colma Cremation And Funeral Services's publicly available reviews View source

Sarah Payne rated Colma Cremation And Funeral Services 5 stars
a month ago
I can't say enough positive things about Reuben, Tilda, Kim, and the team. We were devastated by our loss, but they made sure we were treated with the care and consideration I would have only expected from family or close friends. Everyone we interacted with was compassionate, knowledgeable, and meticulous. At every step they communicated clearly and only made promises they could keep. I hope I won't need their services for a while, but they will be among my first calls when we need to make arrangements for a loved one.
gretchen b. rated Colma Cremation And Funeral Services 5 stars
a month ago
Every person I dealt with, whether over the phone, email, or in person, was incredibly kind to me during a time infused with grief and loss. They helped me navigate the cremation process with genuine sympathy and support, making an emotionally difficult situation manageable and surprisingly seamless. I feel very grateful for the care I received from Colma Cremation Services.
Trish rated Colma Cremation And Funeral Services 5 stars
a month ago
If you don’t know where to even start, the good news is you’re done! After comparing reviews and prices between mortuaries, I went with Colma Cremation and I am SO happy I did. Their compassionate, customer centered approach, is really the reason behind this review. Stellar communication and customer support was extremely important to me and stood out above their competitors. Their prices are the best too, significantly lower that the others. Reuben, Stephanie, and Kimberly exceeded my expectations and were soooooo kind and compassionate throughout the whole process. There was a misunderstanding (on my part) and Reuben was gracious enough to replace the urn and put in a request for expedited shipping to ensure it was here in time for my mom’s service. He sat with me and answered all my ridiculous questions thoroughly and respectfully, and let me brag all about what an awesome woman my mom was. He was engaging and easy to talk to. He really provided comfort in addition to excellent service and an overall exceptional experience. I hope I won’t be, but if I’m ever in this unfortunate position again, I have peace of mind knowing I know exactly who to call. I’m sorry for your loss and please know if you choose to work with Reuben and his team, they will truly take care of you!! Thanks again Colma Cremation 🦋.

Frequently Asked Questions About Colma Cremation And Funeral Services

What can I expect in terms of communication and support during the cremation process?

Based on customer testimonials, you can expect clear, compassionate, and thorough communication throughout the cremation process. The staff, especially Reuben, is known for their empathetic and engaging customer support.

How do the prices at Colma Cremation and Funeral Services compare to their competitors?

Customers have reported that Colma Cremation and Funeral Services offer competitive pricing which is often noted to be significantly lower than competitors, without sacrificing the quality of service and support.

Is the staff at Colma Cremation accommodating to special requests or needs during the funeral service preparation?

Yes, many reviews have mentioned how the staff at Colma Cremation is exceptionally accommodating, offering personalized services and treating each situation uniquely with the utmost respect and understanding.

About Colma Cremation And Funeral Services

Funeral Directors

Colma Cremation and Funeral Services was founded in 1985, with the goal of providing local families with affordable options for cremation and funerals. Over the years, the company has maintained the vision of cost-effective end of life services. The business is family-owned and operated, and the team works hard to keep overhead costs low. Colma Cremation and Funeral Services is a Green America approved business and offers a green burial package upon request. All products and services are offered at competitive prices, helping families maintain their budget without sacrificing the quality of service. Visit the nearest location at 7747 El Camino Real Colma, CA 94014. Talk to a funeral expert and learn more: (650) 757-1300.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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