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Coco Blue Spruce Reviews

Rated 4.3 based on 185 Reviews

1326 Spruce St, Philadelphia, PA 19107, United States

Nail Salons | Philadelphia, PA

Published on
June 21, 2024
Last updated
June 21, 2024

Reviews Summary

Coco Blue Spruce exhibits a mixed company reputation based on the latest customer reviews. While some customers praised the salon for its quality services, notably commendable were the meticulous full set and dip by Doris, the professional touch by Monica, and Autumn's thoughtful service that saved a client money, others have detailed disappointment and dissatisfaction towards their experiences. Recurring issues such as rough and uneven manicure applications, poor customer service including rudeness from the owner, and questionable hygiene practices like the reuse of fallen foil, have been highlighted. Moreover, concerns over being overcharged and lack of respect towards repeat customers have tainted the salon's reputation. The conflicting customer narratives suggest a disparity in service quality, potentially influenced by the specific nail technician assigned.
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What Customers Are Saying About Coco Blue Spruce?

manicure so low profile and smooth

worth it! Includes basic manipedi services

great first experience

very happy with my experience

Loved my gel manicure

cut my fingers

not a good salon

awful experience here last Friday

nicked and burned my nails

does not respect repeat customers

Trustguide uses AI to extract key phrases from reviews about Coco Blue Spruce and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 40% of Coco Blue Spruce's customers had a positive experience.

Positive
40%
Neutral
0%
Negative
60%

Coco Blue Spruce Ratings

1

As of Based on 185 revies as of Jun 21, 2024

Coco Blue Spruce Score

40%

As of Based on 185 revies as of Jun 21, 2024

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Customer Reviews

As of Jun 21, 2024, 185 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Coco Blue Spruce's publicly available reviews View source

Amanda Hershey rated Coco Blue Spruce 1 stars
8 months ago
Becky/Bechy did my nails and cut my fingers. My dip is uneven, rough and my cuts still burn. I really didn’t want to pay $45 or tip for this service. She left for 5 minutes after starting my first nail to go work on someone else. I do not recommend going here.
Lea Brenes rated Coco Blue Spruce 1 stars
10 months ago
My favorite dip manicure I have ever had in my life and I’ve had tons. Doris did my dip soak off and manicure - she made it so low profile and smooth and it looks super fabulous. If you’ve had dip before you know it can look super thick and almost like acrylic! This looks like gel!! But more sturdy for sure. Sonia did my wife’s mani/pedi and we left smiling and looking forward to the next appt! I requested a gel top coat (their normal is a polish clear top coat) and it’s shining beautifully. Staff were so incredibly kind and genuine. Complimentary water/soda/wine as well! Credit card accepted but cash tips only. Highly highly recommend.
Elina Karjalainen rated Coco Blue Spruce 1 stars
10 months ago
Manipedi for 50bucks, worth it! Includes basic manipedi services, no extra frills but mini massages and lotioning, even a short neck massage when dropping me off to the drying station. Monica was professional and a good nail tech. Left very happy with my nails.

Frequently Asked Questions About Coco Blue Spruce

Does Coco Blue Spruce offer a variety of nail services?

Yes, Coco Blue Spruce provides a range of nail services including dip manicures, gel manicures, full sets, and standard mani-pedis, as well as acrylic nail application and removal.

What forms of payment does Coco Blue Spruce accept?

Coco Blue Spruce accepts credit card payments for services. However, it is important to note that they require cash for tips.

How does Coco Blue Spruce ensure customer satisfaction?

The salon has mixed reviews regarding customer satisfaction. While some technicians, like Doris and Monica, have been praised for their meticulous service, there are reports of others providing subpar experiences. Satisfaction may vary depending on the technician's expertise and the customer service provided during the visit.

About Coco Blue Spruce

Nail Salons
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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