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Clayton Pharmacy Reviews

Rated 4.7 based on 45 Reviews

Pharmacies in Bradford

162 Clayton Rd, Bradford BD7 2RD

Published on
August 6, 2025
Last updated
August 6, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 50% of Clayton Pharmacy's customers had a positive experience.

Positive
50%
Neutral
0%
Negative
50%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Clayton Pharmacy?

totally fuss free experience

Fantastic service and customer support

Fantastic service and very professional

delivery of my children’s medication is always prompt

really pleased with the service

easily accessible, with friendly staff

always answer my queries quickly

made a difference in our lives

do not hesitate to come out

very professional

Trustguide extracts key phrases from reviews about Clayton Pharmacy and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Aug 06, 2025, 45 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Clayton Pharmacy's publicly available reviews View source

Jay Ann Knox rated Clayton Pharmacy 5 stars
3 months ago
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Absolutely brilliant service! Items delivered as promised, extremely well packaged and a totally fuss free experience. Would highly recommend this company. Thank you so much Ashcroft Pharmacy
Zilá Motta rated Clayton Pharmacy 1 stars
5 months ago
Worst experience I ever had. My medication got here open and in a terrible condition. I talked with the pharmacy and they literally wanted to refund only the capsules that got destroyed during the delivery. I asked for a refund for the delivery fee since the package got here destroyed and they said no. If you want to buy any medication, choose boots or any other pharmacy.
Shireen raja rated Clayton Pharmacy 2 stars
5 months ago
Never sending text when medicine is ready for collection even after requesting, always have no medicine in stock!

Reviews Summary

Customer feedback for Ashcroft Pharmacy is notably mixed, with strong opinions expressed both in favor and against their pharmacy services. Reviewers consistently note reliable medication delivery, helpful staff, and ease of prescription management. However, several reviews cite major concerns, including damaged packages, unfulfilled orders, lack of communication about medication, and poor issue resolution. This duality shapes the company’s reputation online.

The most common themes across reviews focus on delivery reliability, staff professionalism, and communication. Positive patterns include staff going out of their way to assist customers and being knowledgeable and responsive to queries. In contrast, recurring negative themes involve shipment problems, items arriving in poor condition, delays or cancellations of critical medication, and limited success in reaching support for urgent matters, especially during travel or for essential medicines.

Overall, Ashcroft Pharmacy stands out in the pharmacy sector for friendly in-person service and efficient delivery in many cases, but there are frequent service gaps which raise concerns for potential customers. The mixed nature of these reviews in the United Kingdom highlights both loyalty and frustration, underscoring the importance of addressing communication and logistics issues to reinforce trust locally.
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Frequently Asked Questions About Clayton Pharmacy

Do Ashcroft Pharmacy deliver prescription medications to your home?

Yes, numerous reviewers confirm Ashcroft Pharmacy offers home delivery for prescription and non-prescription medications, often with prompt service and flexible timing for customer convenience.

How effective is Ashcroft Pharmacy in resolving delivery problems or damaged packages?

Customers report mixed results. Some issues with damaged or missing orders have been encountered, with varying satisfaction regarding refunds or customer service response when problems arise.

Is it easy to reach customer support at Ashcroft Pharmacy if there is an order issue?

Feedback indicates it can sometimes be difficult to reach support by phone or get urgent responses, especially if communication is attempted after delays or missing orders.

About Clayton Pharmacy

Pharmacies
Ashcroft Pharmacy is a pharmacy service provider offering prescription medication fulfillment, over-the-counter products, and health-related items. Their core business revolves around dispensing both regular and urgent prescriptions, supporting customers through online and in-person ordering, and facilitating medication delivery directly to homes.

The company operates with a team of professional staff who handle order processing, customer inquiries, and pharmaceutical consultations. Orders can be placed online or at the physical pharmacy, with options for prompt home delivery. Ashcroft Pharmacy maintains communication channels for queries and tracks prescription adjustments and refills as required by customers.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.