Chi'S Nails Studio Reviews
Rated 4.1 based on 181 Reviews
Nail Salons in London
8-10 Neal's Yard, London WC2H 9DP
Published on
January 9, 2024
Last updated
July 10, 2025
Evaluating the reputation of Chi's Nails Studio through recent customer reviews reveals overall positive customer experiences, fostering a strong company reputation. The predominant sentiments praise the salon for their exceptional service, high-quality nail artistry, and the professional demeanor of the staff. Customers have repeatedly mentioned the talent and creativity of the technicians, specifically highlighting free-hand designs and the ability to replicate requested styles with precision. The salon's cleanliness and the friendly atmosphere contribute further to customer satisfaction. Despite overwhelmingly positive feedback, there are isolated incidents of dissatisfaction, including one report of a customer experiencing an issue with nail lifting and receiving what they perceived as a poor response from the staff. This particular complaint is contrasted by the experiences of other customers and appears to be an exception rather than a norm.
Chi's Nails Studio offers a wide array of nail design services, including custom free-hand designs and a broad selection of colours. They can replicate various styles according to customer requests, showcasing their versatility and creativity in nail artistry.
Customers generally rate the cleanliness and atmosphere of Chi's Nails Studio very highly. The salon is praised for its impeccable cleanliness, professional ambiance, and friendly staff, which contribute to a positive and welcoming environment.
While most reviews do not detail specific policies, one account of a customer complaint regarding nail lifting suggests that the studio may offer refunds if the problem persists. However, this process may not always meet customer expectations, according to the isolated negative feedback.
Tucked away in Neal's Yard, Covent Garden, Chi's Nails Studio is a specialist beauty bar delivering professional nail treatments for men and women. Based inside Hair by Fairy salon, they combine traditional decor with contemporary design to create a warm and comfortable environment. Their number one priority is ensuring the health and beauty of your hands and feet, with every detail designed with this in mind. From the vast selection of colours on offer to the luxuriously indulgent chairs, every aspect is handpicked for your comfort. Making it their mission to guarantee your needs are met, they deliver an efficient service with a glamorous finish that ensures you leave them with a smile.
