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Charles Ifergan Salon
Charles Ifergan Salon

Charles Ifergan Salon Reviews Summary

Hairdressers | Chicago, IL

What do customers say about Charles Ifergan Salon?

As of Apr 30, 2024, 169 customers have reviewed this business and rated it 4.5 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

color match perfectly

great color experience

maintained my natural curls

felt extremely welcomed

so well run

genuinely welcome

treated me like royalty

pleasant first experience

really made my whole experience

can even dry my hair?

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Created by
Trustguide AI
Published on
April 30, 2024
Last updated
April 30, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.5
/5
169
reviews
Excellent
Good
Average
Fair
Poor
Customer Satisfaction Rate
Positive
90%
Neutral
0%
Negative
10%
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Charles Ifergan Salon's customer reviews analysis

Analyzing the current feedback for Charles Ifergan Salon reveals a predominantly positive customer sentiment. The salon's reputation seems to be buoyed by its adeptness in hair coloring and styling, with numerous clients specifically praising the expertise of the colorists, stylists, and even Charles Ifergan himself. Personalized attention, skill in meeting specific customer needs, and a particular talent in handling

Positive Feedback

The Charles Ifergan Salon consistently receives high marks for its exceptional customer service and professional expertise, particularly in the areas of hair coloring and cutting. Customers have universally lauded the individual attention provided by the staff, highlighting Michael and Jacob for their proficiency in blending colors and managing hair volume. Lindsay and Camilla are also commended for their great color work, patience, and honest communication. The salon’s ability to create a welcoming atmosphere, especially for new or apprehensive clients, is repeatedly acknowledged. Clients have indicated that the salon's environment enhances their experience, with remarks on heat lamps that preserve natural curls, bright and clean facilities, and an overall nice atmosphere being frequent. Loyal customers proliferate, buoyed by the salon staff's ability to exceed their hairstyling expectations, and willingness to go the extra mile to style hair perfectly, contributing to the collective endorsement of the salon as a preferred destination for hair care services.

Concerns and Threads

While the overwhelming majority of client feedback skews positive, there are sparse instances of dissatisfaction among Charles Ifergan Salon patrons. One particularly notable concern references an experience perceived as unsatisfactory due to a lack of after-service amenities, such as a blow dry after coloring, that one might expect at a salon of this calibre. The customer's negative feeling was amplified by the assumption that the treatment received was influenced by personal appearance, suggesting inconsistencies in service based on customer profiles. This isolated incident stands out against the backdrop of positive experiences and hints at a possible area for improvement in standardizing the salon’s service offering to maintain its esteemed reputation.

Frequently asked questions about Charles Ifergan Salon

Are stylists at Charles Ifergan Salon equipped to handle specific and difficult hair requests?

Yes, the stylists at Charles Ifergan Salon have received praise for their ability to handle a variety of complex and specific hair requests, particularly color matching and managing hair volume, as supported by positive reviews from customers with such needs.

Does Charles Ifergan Salon offer services for people of color (POC)?

Yes, Charles Ifergan Salon is noted for being welcoming to people of color, with POC clients reporting positive experiences and recommending the salon to others.

What can I expect from my first visit to Charles Ifergan Salon?

New clients can expect a warm welcome, attentive service, and professional expertise for haircuts, coloring, and styling. Many first-time visitors report leaving the salon with high satisfaction and the intent to return.

Recent customer reviews and testimonials for Charles Ifergan Salon

Charles Ifergan Salon
Katrina josephson
5-Star
2 months ago
I want to start off by saying I rarely visit a salon multiple times. I have difficult hair and I haven't been able to find a place that could color match and cut my hair how I wanted. That's until I found Michael and Jacob at Charles Ifergan. Michael has matched my hair color perfectly! The only way I can tell my hair has grown out is that my grey hair starts to show. The rest of the color blends in so perfectly I can't tell where the color stops and my natural hair starts! Jacob took the time to listen to me and my needs for my overly thick hair. He spent the time making sure to put the volume of my hair in all the right places so I didn't look like a triangle. I am no longer nervous about getting my hair done because I feel comfortable and confident at this salon
Charles Ifergan Salon
Katie Lipinski
5-Star
a month ago
I had a great color experience with Lindsay and a great haircut with Jacob. I have a lot of salon trauma and they were so kind, attentive, and patient. I look forward to my future visits and I’m glad I found a new salon home <3
Charles Ifergan Salon
C. H.
5-Star
3 months ago
Charles Ifergan cut my hair. I loved it, and I also liked that the salon had heat lamps, in addition to dryers, so that my natural curls were maintained. Great staff as well and nice atmosphere.
Read all reviews

About Charles Ifergan Salon

Hairdressers
We began our company in 1973 with a simple vision: to bring the je ne sais quoi that defines sexy, French hair to American women. What made our style different at the time, and what continues to set it apart today, is that we approach hair with an emotional edge as sharp as our sheers. We know hair is more than just hair. Our clients experience life in it, create memories in it and derive an understated confidence from it.
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